
Senior Client Manager
1 week ago
We are seeking a highly motivated and organized professional to manage client relationships, secure renewals, and process amendments across all Personal Lines departments.
Main Responsibilities:- Client Relationship Management: Manage client relationships and secure renewals across all Personal Lines departments.
- Amendment Processing: Process amendments, cross-sell, and up-sell across all product lines.
- Daily Negotiations: Negotiate with new and existing customers and clients on a daily basis.
- Account Setup: Set up new client accounts and ensure customer documentation is correct.
- File Management: Ensure all files are up-to-date on Relay and complete Mid-Term Alterations, Renewals, Accounts entry, claims liaison, and Correspondence tasks.
- Certified Insurance Professional (CIP) preferred.
- Commercial Environment Experience: Experience working in a commercial fast-paced environment.
- Sales or Customer Service Experience: 1-year sales or customer service experience in a similar role required.
- Communication and Organizational Skills: Great communication and organizational skills.
- Industry Passion: Passion/drive to work within the insurance industry.
- Annual Bonus: Up to 10% annual bonus
- Sick Leave Cover: PHI (long-term certified sick leave cover)
- Pension Contribution: 5% employer and 5% employee pension contribution scheme after probation
- Death Benefit: Death in service up to 8 years salary (married) and 4 years (single ee's)
- Insurance Discounts: Discounted personal insurance products
- Maternity Leave Pay: Topped up maternity leave pay
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