
Customer Engagement Specialist
3 days ago
We are seeking a passionate and dedicated professional to join our team as a Customer Support Specialist. This role involves providing exceptional assistance with high-quality product knowledge and communication skills, consistently meeting and exceeding customer expectations.
Key Responsibilities:- Develop in-depth knowledge of the platform
- Provide high-quality support via email and live chat
- Communicate effectively with technical and non-technical end users
- Diagnose software issues and resolve escalated complaints using established processes
You will also provide guidance on marketing, sales, and e-commerce setup questions.
Our ideal candidate is a strong communicator with excellent written and verbal skills, who can thrive in a collaborative environment and adapt to changing priorities.
Requirements include 1+ years of Customer/Technical Support experience in a SaaS organization, with experience with email deliverability, email marketing platforms, and e-commerce platforms an advantage.
This role involves working with APIs and integrations, DNS, IPs, and other networking concepts.
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Sales Leader
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Customer Engagement Specialist
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Customer Engagement Leader
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Beauty Customer Engagement Specialist
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Dublin, Dublin City, Ireland beBeeCustomerService Full time €28,000 - €40,000As a beauty consultant with our Dublin City Centre store, you will be part of a team that is dedicated to providing exceptional customer service and meeting sales goals.About UsWe are a leading cosmetics company with a long history of innovation and commitment to quality. Our team values creativity, enthusiasm, and teamwork in building strong relationships...
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Community Engagement Specialist
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Strategic Customer Engagement Lead
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Dublin, Dublin City, Ireland beBeeMarketing Full time €60,000 - €80,000Customer Communications Marketing ManagerThis is an exciting opportunity to join a forward-thinking team of open, honest, and passionate professionals.We are looking for a strategic thinker with the ability to translate strategy into action.The ideal candidate will possess strong attention to detail, excellent project management skills, and the ability to...
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AI Specialist, Customer Success
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Dublin, Dublin City, Ireland Zendesk Full timeSocial network you want to login/join with:The AI Specialist, Customer Success role is a dynamic customer advisory role responsible for getting customers to business outcomes as fast as possible using our cutting-edge Zendesk AI solutions.The overarching objective of the AI Specialist, Customer Success, is to ensure Zendesk customers realize business value...
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AI Specialist, Customer Success
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Dublin, Dublin City, Ireland Zendesk Full timeAI Specialist, Customer Success (Scaled)Join to apply for the AI Specialist, Customer Success (Scaled) role at Zendesk.Get AI-powered advice on this job and more exclusive features.OverviewThe AI Specialist, Customer Success is a dynamic customer advisory role responsible for helping customers achieve business outcomes quickly using Zendesk's AI solutions....
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Senior Customer Engagement Specialist
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Dublin, Dublin City, Ireland beBeeCustomerService Full time €45,000 - €60,000Job Overview:As a key member of our Global Operations team, you will be responsible for providing excellent customer service to internal and external customers in the UK market.Work professionally with customers through multiple communication channels.Effectively identify problems and issues using relevant tools.Provide feedback to management on necessary...
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Customer Service Specialist
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Dublin, Dublin City, Ireland Blue Nile Full timeBlue Nile is looking for a passionate and talented full time Customer Service Specialists to join our team of Diamond and Jewellery Consultants.We are looking for individuals with Customer Service / Sales Skills who are passionate about providing phenomenal customer service to join our remote team.Our most successful Sales / Customer Specialists enjoy...