Senior Customer Engagement Specialist

4 days ago


Dublin, Dublin City, Ireland beBeeCustomerService Full time €45,000 - €60,000

Job Overview:

As a key member of our Global Operations team, you will be responsible for providing excellent customer service to internal and external customers in the UK market.

  • Work professionally with customers through multiple communication channels.
  • Effectively identify problems and issues using relevant tools.
  • Provide feedback to management on necessary changes and updates.
  • Make discretionary decisions based on research and within regulations.
Key Responsibilities:

We are seeking an individual who possesses strong problem-solving skills, effective communication skills, and the ability to work well under pressure.

  • Ability to communicate effectively via telephone and messaging.
  • Problem-solving skills.
  • Integrity and trust.
  • Proficiency in using computer systems.

Success in this role will depend on your ability to work collaboratively as part of a team, to adapt to changing circumstances, and to maintain a high level of professionalism at all times.

Benefits Package:

Our benefits package includes a flexible work environment, employee share options, health and life insurance.



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