Senior Customer Support Professional

1 week ago

Galway, Galway, Ireland beBeeSupport Full time €35,000 - €45,000
Customer Support Position Overview

We are seeking a skilled professional to join our support team in Galway, Ireland.

Main Responsibilities:
  • Respond efficiently and effectively to customer and employee inquiries.
  • Maintain up-to-date knowledge of company facilities, websites, products, promotions, policies, and procedures.
  • Represent the organization professionally, courteously, and efficiently at all times.
  • Complete documentation to high standards and ensure compliance with in-house procedures.
  • Work safely at all times.
Key Requirements:
  • Fluency in spoken and written English.
  • Excellent communication skills.
  • Prompt and effective telephone and customer service abilities.

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