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ETF Operations Specialist
3 weeks ago
We have an exciting opportunity for an ETF operations supervisor to join our team. As a key member, you will play a vital role in evolving and growing our business.
Key Responsibilities:
- Oversee daily ETF trade processing, settlements, and reconciliations, ensuring timely delivery of accurate results.
- Evaluate ETF funds for valuation purposes, guaranteeing precise and timely delivery of Net Asset Values (NAVs).
- Ensure clients' and stakeholders' deliverables are completed within set deadlines.
- Act as the primary point of contact for client escalations and stakeholder inquiries.
- Collaborate effectively with various HSBC stakeholders, contributing to departmental initiatives, projects, and new product development.
- Promote process improvements, automation initiatives, and operational efficiency projects to enhance overall performance.
- Maintain meticulous control over migrated processes, guaranteeing timely and accurate delivery of all ETF-related tasks.
- Demonstrate exceptional client awareness and contribute to successful business implementation processes and onboarding of new funds.
- Work closely with internal stakeholders to ensure thorough understanding of the ETF Operating Model, guaranteeing compliance with established procedures.
- Provide regular management information, including KPIs and board reporting, to relevant stakeholders.
- Maintain adherence to ETF operations procedures, mitigating risks associated with any potential issues.
- Demonstrate a proven track record of delivering excellent client service and KPI outcomes.
Required Skills and Qualifications:
- Prior experience in fund administration, transfer agency, or financial operations.
- A deep understanding of risk management principles, its impact on ETF processes, and mitigation strategies.
- An extensive knowledge of ETFs and strong supervisory and interpersonal skills.
Benefits:
- Opportunities for career growth through access to training programs, mentoring, and coaching.
- The flexibility to work your way, including flexible working hours and remote work options.
- The chance to work internationally, starting in Dublin and exploring opportunities across our global network.
- Access to Employee Resource Groups that bring together colleagues with shared characteristics and interests.
HSBC is committed to creating diverse and inclusive workplaces, removing barriers, and ensuring careers at HSBC are inclusive and accessible for everyone.
We value open-mindedness and welcome applicants from diverse backgrounds.
Personal data held by HSBC relating to employment applications will be used in accordance with our Privacy Statement.
Seniority Level:
- Associate
Employment Type:
- Full-time
Job Function:
- Administrative
Industries:
- Banking