Technical Desktop Support Professional

2 weeks ago

Cork, Cork, Ireland beBeeDesktop Full time €40,000 - €60,000
Desktop Support Engineer Opportunity

We are seeking an experienced Desktop Support Engineer to join our team. This role involves working on a dedicated team for a prestigious client, supporting an evolving and exciting multi-technology IT environment.

The successful candidate will work on and receive exposure to different technologies, including Microsoft Servers, Microsoft Exchange, Active Directory, VMWare, Citrix, Cloud (Azure), and the latest Microsoft applications & solutions.

Key Responsibilities:
  • Monitoring and Management support and configuration of customers infrastructure
  • Provision accounts and equipment
  • Desktop Support for customer
  • Supporting Windows Desktops, Outlook, Networks, Ms. Office, O365
  • Configuration of Microsoft Server, Exchange, Active Directory
Role Overview:

Responsible for uploading and setting up business mobile applications for deployment. This includes supporting application teams with mobility areas of solutions, managing Google updates and verification of accounts, as well as handling various applications.

Manage Knox EFota, including creating campaigns, approving uploads, and ensuring devices are updated. Additionally, handle Knox Asset Intelligence management by addressing app crashes and upload downtimes.

Manage the Sharefile UMT by syncing user accounts to Sharefile, creating folders, assigning users, and troubleshooting.

Requirements:
  • 2+ years Working in a Mobile Technical support environment
  • Application Support 1st Level Windows Servers, Active Directory, Microsoft Exchange, MS Office Level 1 support
  • Office 365 and Virtualization experience advantageous
Desirable Qualifications:
  • Microsoft Specialist certification in Windows 10
  • A Microsoft MCP for Client or Server OS
  • Comptia A+
  • Comptia Net+
Benefits:

Apply with CV for details

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