Telecommunications Support Specialist

2 days ago

Dublin, Dublin City, Ireland beBeeSwitchadministrator Full time €35,000 - €45,000

High-performing switchboard professionals play a crucial role in maintaining seamless communication within an organization. We are seeking an exceptional Switch Administrator to join our team and contribute to our mission of delivering top-notch services.

The successful candidate will be responsible for the efficient day-to-day operation of the switchboard service, ensuring high standards of customer satisfaction and effective call management.

Key responsibilities include:

  • Operating multiple lines using a switchboard system, responding promptly to incoming calls, and interacting with central teams
  • Transferring calls to the relevant extension in a timely manner, minimizing delays and disruptions
  • Maintaining communication systems such as Cisco, VX Maintain, and CAFM (Real Time) to ensure seamless connectivity
  • Providing administrative support and coordination of reactive works on-site, including logging tickets, quotes, and follow-up reports
  • Raising requisitions for orders and performing other administrative duties

The ideal candidate will possess:

  • Previous experience in switchboard and helpdesk operations, preferably in a similar environment
  • A flexible, diligent, and independent work approach, with excellent teamwork skills
  • Proficiency in Microsoft Office packages, with a strong focus on accuracy and attention to detail
  • Exceptional telephone etiquette and communication skills, with a client-centric mindset
  • The ability to complete tasks efficiently and effectively, meeting deadlines and expectations

About Our Organization:

We strive to enrich and nourish lives by delivering impactful services wherever people work, learn, recover, and play.

  • Senior Telecommunications Specialist

    1 week ago

    Dublin, Dublin City, Ireland beBeeTelecoms Full time €57,000 - €68,000

    Job OpportunityOverviewWe are seeking a highly skilled telecommunications professional to join our team. The ideal candidate will have a strong background in commissioning and supporting telecommunications infrastructure and services.The WAN Program Delivery team is responsible for providing critical operational telecom networks needed to deliver...

  • Telecommunication Systems Specialist

    3 days ago

    Dublin, Dublin City, Ireland beBeeMobile Full time €61,000 - €73,000

    Telecommunication EngineerWe are seeking a skilled Telecommunication Engineer to conduct thorough mobile device testing.The successful candidate will be responsible for conducting pre-launch and field testing, sanity testing, feature testing, functional testing, system testing, and performance testing.Key Responsibilities:Conducting thorough mobile device...

  • Telecommunications Professional Career Opportunity

    1 week ago

    Dublin, Dublin City, Ireland beBeeCareer Full time €57,000 - €68,000

    \Telecommunications Professional Career OpportunityWe are seeking a highly skilled Telecommunications Professional to join our team. This role involves designing, implementing, and managing telecommunications systems to support the remote management of systems and assets.The selected candidate will be part of our Networks Telecoms group, which operates and...

  • Telecommunications Market Development Specialist

    6 days ago

    Dublin, Dublin City, Ireland beBeeProfessional Full time €40,000 - €90,000

    Job OpportunityWe are seeking a results-driven professional to lead strategic customer engagements in the telecommunications market.As a Senior Account Manager, you will be responsible for managing high-value accounts within the Irish telco sector, establishing and nurturing relationships with key decision-makers.Key ResponsibilitiesManage high-value...

  • Telecommunications Network Professional

    3 days ago

    Dublin, Dublin City, Ireland beBeeEngineering Full time €57,900 - €68,700

    Telecommunications Network EngineerAs a Telecommunications Network Engineer with ESB, you will play a critical role in designing and developing our telecoms network.Key Responsibilities:Design and develop the telecom's transmission network, including solutions for new products and services as identified by the Business Development Team.Develop technology...

  • IT Support Specialist

    5 days ago

    Dublin, Dublin City, Ireland beBeeTechnical Full time €45,000 - €60,000

    Job SummaryWe are seeking an experienced IT Support Specialist to join our team. The successful candidate will provide high-quality technical support and maintenance services for desktops, laptops, and other devices.The ideal candidate will have a strong background in Windows operating systems, Microsoft Office, and Active Directory. Experience with...

  • Telecommunications Project Coordinator

    2 weeks ago

    Dublin, Dublin City, Ireland beBeeCustomer Full time €40,000 - €60,000

    Project CoordinatorWe are seeking an experienced and skilled Project Coordinator to join our team in the Telecommunications sector.Lead and mentor a team of project coordinators, ensuring that tasks are effectively assigned, timelines are met, and team members are supported throughout the project lifecycle.Oversee the onboarding process for customers with...

  • Telecommunication Customer Service Representative

    4 days ago

    Dublin, Dublin City, Ireland beBeeCustomer Full time €38,000 - €40,000

    Delivering exceptional customer experiences is at the forefront of this role.About the Job:This position plays a key part in our commitment to providing top-notch service to clients.As a skilled and experienced Telecommunication Customer Service Representative, you will be responsible for offering accurate and efficient support to customers via various...

  • Telecommunications and Technology Solutions Expert

    7 days ago

    Dublin, Dublin City, Ireland beBeeExpert Full time €80,000 - €100,000

    Job Summary:We are seeking a highly skilled Telecommunications and Technology Solutions Expert to join our team. This is an exciting opportunity for a seasoned professional to drive sales growth, develop strategic account plans, and deliver exceptional customer experiences.Key Responsibilities:Pipeline Development & Strategic Account Management: Proactively...

  • Network Support Specialist

    2 weeks ago

    Dublin, Dublin City, Ireland beBeeNetwork Full time €30,000 - €40,000

    Job Role: Network Support SpecialistKey Responsibilities:Provide advanced network support to customers, resolving issues at levels 1 and 2.Work with core Juniper platforms including MX, EX, and QFX series switches and routers.Troubleshoot complex network problems and escalate when necessary.Collaborate closely with clients, often visiting their sites (valid...