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Platform Specialist

2 weeks ago

Dublin, Dublin City, Ireland beBeeTechnical Full time €50,000 - €80,000
Technical Support Expert

We are dedicated to educating clients and ensuring their success in utilizing our platform.

  • Engage with customers via multiple channels to identify and resolve technical support requests while continuing education on the platform.
  • Reproduce technical issues and delve into 600+ integrations.
  • Become demo certified and lead product demos for customers.
  • Participate in product conversations with internal teams based on client feedback.
  • Develop as a specialist in one or more product areas.

Collaborating closely with cross-functional teams drives customer satisfaction and growth. If you're passionate about technology, we encourage your application.

About This Role
  • Critical thinking and problem-solving skills.
  • Effective written and verbal communication skills.
  • Able to work varied schedules with weekend availability.
  • A self-motivated individual seeking continuous learning.
  • Fundamental knowledge of Linux and some programming experience.

This role values diverse perspectives. We understand not everyone meets all qualifications immediately. If you're passionate about technology, we invite you to apply.