Front Office Professional

1 day ago

Sligo, Sligo, Ireland beBeeCustomerService Full time €20,000 - €30,000

Front Office Assistant Role Overview

We are seeking a skilled and organized individual to join our team as a Front Office Assistant. This role is ideal for someone who enjoys working in a fast-paced environment and providing exceptional customer service.

Key Responsibilities:

  • To greet guests promptly and allocate rooms efficiently in accordance with hotel procedures.
  • Maintain the highest standards of personal and work cleanliness and hygiene at all times.
  • Adhere to company policies and procedures, including health and safety regulations.
  • To read, understand and carry out responsibilities as defined in the Health and Safety Statement and Staff Handbook.
  • Check and ensure the accuracy of all reception floats throughout each shift.
  • Ensure work areas are kept clean, safe and tidy at all times.
  • Receive and register guests on arrival, using their names consistently and adhering to laid-down procedures.
  • Ensure all documentation relating to guest registration and checkout is completed accurately and according to standard procedures.
  • Be thoroughly familiar with all company sales procedures and promotions.
  • Be aware of hotel room availability and rates at all times.
  • Adhere to all regulations in respect of Health and Safety, hygiene, guest safety, fire regulations, emergency procedures, etc.
  • To ensure that any additional requirements for guests are offered and catered for as much as reasonably possible.
  • To ensure that all charges are posted correctly onto room bills.
  • Maintain and monitor management accounts accurately.
  • Be aware of all hotel facilities and amenities.
  • Communicate effectively with colleagues and guests professionally.
  • Provide the highest level of customer service consistently.
  • Provide relevant reports to departments as required.
  • To take reservations and respond to guests in a timely and professional manner.
  • To answer switchboard calls warmly and effectively transfer calls to correct extensions when needed.
  • To administer all reservations, cancellations and no-shows in line with company policy.

  • Front Office Assistant

    3 weeks ago

    Sligo, Sligo, Ireland The Address Collective Full time

    Join to apply for the Front Office Assistant role at The Address Collective2 days ago Be among the first 25 applicantsJoin to apply for the Front Office Assistant role at The Address CollectiveJOB TITLE: FRONT OFFICE ASSISTANTRESPONSIBLE FOR: To greet guests in accordance with training and allocate rooms according to laid-down procedures.The main duties...

  • Front Office Assistant

    3 weeks ago

    Sligo, Sligo, Ireland The Address Sligo Full time

    JOB TITLE: FRONT OFFICE ASSISTANTRESPONSIBLE FOR: Greet guests according to training and allocate rooms following laid-down procedures.The main duties of a Front Office Assistant at The Address Collective include, but are not limited to:Arriving promptly on duty, dressed in a full, clean, and presentable uniform, adhering to grooming policies.Maintaining...

  • Front Office Assistant

    24 hours ago

    Sligo, Sligo, Ireland The Address Collective Full time

    JOB TITLE:FRONT OFFICE ASSISTANTRESPONSIBLE FOR:To greet guests in accordance with training and allocate rooms according to laid-down procedures.The main duties involved in the role of a Front Office Assistant at The Address Collective are outlined below however this list is not exhaustive.MAIN DUTIESTo arrive promptly on duty as scheduled in a full, clean &...

  • Front Office Assistant

    4 days ago

    Sligo, Sligo, Ireland The Address Collective Full time

    Join to apply for the Front Office Assistant role at The Address Collective.JOB TITLE: FRONT OFFICE ASSISTANTOverviewThe main duties involve greeting guests and allocating rooms according to laid-down procedures, with responsibilities outlined below. The list is not exhaustive.ResponsibilitiesTo arrive promptly on duty as scheduled in a full, clean &...

  • Front Office Assistant

    3 weeks ago

    Sligo, Sligo, Ireland The Address Collective Full time

    Job Title: Front Office AssistantResponsibilities: Greet guests, allocate rooms, and ensure excellent customer service at The Address Collective. This includes checking in guests, handling reservations, responding to inquiries, and maintaining safety and hygiene standards. The role also involves administrative tasks such as balancing cash, processing...

  • Front Office Supervisor

    7 days ago

    Sligo, Sligo, Ireland The Address Sligo Full time

    Job Role: Front Office Supervisor Responsible For: To greet guests in accordance with training and allocate rooms according to laid-downprocedures.MAIN DUTIES:Adhere to the company's Code of Conduct.To comply with company regulations regarding fire, health and safety, hygiene, customer care and security.To read, understand and carry out your responsibilities...

  • Front Office Supervisor

    3 weeks ago

    Sligo, Sligo, Ireland The Address Sligo Full time

    Job Role: Front Office SupervisorResponsible For: To greet guests in accordance with training and allocate rooms according to laid-down procedures.Main DutiesAdhere to the company's Code of Conduct.To comply with company regulations regarding fire, health and safety, hygiene, customer care and security.To read, understand and carry out your responsibilities...

  • Front Office Supervisor

    14 hours ago

    Sligo, Sligo, Ireland The Address Collective Full time

    Job Role: Front Office SupervisorResponsible For: To greet guests in accordance with training and allocate rooms according to laid-down procedures.Main DutiesAdhere to the company's Code of Conduct.To comply with company regulations regarding fire, health and safety, hygiene, customer care and security.To read, understand and carry out your responsibilities...

  • Front Desk Associate

    3 days ago

    Sligo, Sligo, Ireland beBeeRepresentative Full time €18,000 - €25,000

    Front Desk RepresentativeThe role of Front Desk Representative involves welcoming guests and allocating rooms according to established procedures. The position requires adherence to a set of outlined responsibilities.Key duties include arriving on time, wearing a clean and presentable uniform in accordance with company guidelines, and maintaining high levels...

  • Front Desk Assistant

    5 days ago

    Sligo, Sligo, Ireland beBeeCustomerService Full time €31,000 - €42,000

    Job Title: Front Desk AssistantMain Purpose of Job:We are seeking a skilled and enthusiastic individual to fill a key role in our organisation.The successful candidate will work closely with various teams to deliver exceptional customer service.Key Responsibilities:To provide outstanding customer support via phone, email and in-person interactions.To meet...