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Turndown Experience Specialist
3 weeks ago
Delivering exceptional guest service is at the heart of our turndown attendant role. This position requires a skilled professional to provide warm and inviting experiences for our guests, making their stay with us truly unforgettable.
Key Responsibilities:- Turndown Service Excellence: Deliver turndown service that meets the highest standards of Forbes Five-Star quality, ensuring every guest feels valued and cared for.
- Personalized Amenities: Replenish guest amenities as required, tailoring our offerings to meet the unique needs of each guest.
- Creating Ambiance: Craft a warm and inviting atmosphere in guest bedrooms, setting the tone for a restful and rejuvenating stay.
- Experience: Previous experience in a similar role within a 5-star property is essential for this position.
- Flexibility: A willingness to work varying shifts, including weekends and holidays, is crucial for delivering seamless service to our guests.
- Strong Communication Skills: Effective communication is vital for building strong relationships with colleagues and providing outstanding guest service.
- Attention to Detail: Organized and attentive individuals will thrive in this role, ensuring every aspect of the turndown service is completed to the highest standard.
- Team Player: Excellent team players with a customer-centric approach will excel in this position, consistently delivering exceptional experiences for our guests.
