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Enterprise Systems Analyst
2 weeks ago
**Business Application Support Specialist**
We are seeking an Intermediate IT Business Application Support specialist to join our dynamic team. In this intermediate-level role, you will provide hands-on support and enhancements for critical business applications, with a particular focus on Microsoft Power Platform (Power Apps, Power Automate, Power BI), Safety Culture systems, and other enterprise systems.
Responsibilities:- Provide day-to-day support for users of Power Platform solutions, Safety Culture platforms, and other key business applications.
- Troubleshoot application issues, manage incident tickets, and ensure timely resolution.
- Collaborate with business unit teams to gather requirements, improve workflows, and enhance user experience.
- Maintain documentation, user guides, and training materials for supported applications.
- Deliver training for system use to onsite staff, new hire training, and any continuing training for all staff on site.
- 2-4 years of experience in a business application support or systems analyst role.
- 2+ years' experience with Power Platform.
- Solid experience with Microsoft Power Platform (especially Power Apps, Power Bi and Power Automate).
- Familiarity with Safety Culture tools (e.g., iAuditor, safety incident reporting tools, or similar platforms).
- Strong analytical and troubleshooting skills.
- Ability to communicate effectively with both technical and non-technical stakeholders.
