Senior Administrative Assistant

2 days ago


Dublin, Dublin City, Ireland Quorum Search Partners Full time
Job Summary: Our client is seeking an experienced Senior Administrator to join their dynamic team, responsible for supporting the smooth flow of daily operations, managing invoicing, shipping, customer accounts, and providing exceptional customer service. The successful candidate will possess a proven track record in administration, preferably in a similar role (FMCG), strong IT skills, and excellent communication and interpersonal skills.

Main Responsibilities:
  1. Generate accurate and timely invoices, purchase orders, and other essential documentation.
  2. Oversee shipping and track orders to ensure timely deliveries and maintain high levels of customer satisfaction.
  3. Monitor account credits and follow up with clients for outstanding payments in a professional and courteous manner.
  4. Conduct thorough account reconciliations and report to the Financial Controller on account statuses in a clear and concise format.
  5. Update pricing platforms as needed to reflect current rates and contribute to the overall efficiency of the business.
  6. Provide exceptional customer service for inbound and outbound account inquiries and order processing, consistently exceeding customer expectations.
  7. Handle cash counting and till lodgment accurately and efficiently, maintaining a high level of integrity and professionalism.

Required Skills and Qualifications: Proven experience in administration, preferably in a similar role (FMCG), strong IT skills, excellent communication and interpersonal skills, highly organized with the ability to work independently and take initiative.

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