Senior Administrative Assistant
2 days ago
Main Responsibilities:
- Generate accurate and timely invoices, purchase orders, and other essential documentation.
- Oversee shipping and track orders to ensure timely deliveries and maintain high levels of customer satisfaction.
- Monitor account credits and follow up with clients for outstanding payments in a professional and courteous manner.
- Conduct thorough account reconciliations and report to the Financial Controller on account statuses in a clear and concise format.
- Update pricing platforms as needed to reflect current rates and contribute to the overall efficiency of the business.
- Provide exceptional customer service for inbound and outbound account inquiries and order processing, consistently exceeding customer expectations.
- Handle cash counting and till lodgment accurately and efficiently, maintaining a high level of integrity and professionalism.
Required Skills and Qualifications: Proven experience in administration, preferably in a similar role (FMCG), strong IT skills, excellent communication and interpersonal skills, highly organized with the ability to work independently and take initiative.
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