Front Office Hospitality Coordinator

4 days ago

Cavan, Cavan, Ireland beBeeProfessional Full time €33,282 - €42,146
Hotel Front Office Receptionist

We are seeking a highly organized and professional Front Office Receptionist to join our team. As a key member of our Front Office Team, you will be responsible for ensuring the smooth and efficient running of reception, providing exceptional customer service to all guests, and maintaining effective controls regarding appointments, guest accounts, cash, and other general duties.

Key Responsibilities:
  • To ensure all guests are warmly and efficiently looked after during their experience in the hotel.
  • To deal with customer comments & feedback as per standard.
  • Answering the telephone with the appropriate manner and responding to all messages.
  • To have full knowledge of all hotel facilities and opening hours.

You will be required to work varied shifts, including early, middle, and late evening shifts, as well as weekends. Previous Receptionist experience is beneficial but not essential. We offer excellent employee benefits and career opportunities for the right candidate.

Requirements:
  • Good organisational skills and a professional attitude.
  • A professional telephone manner.
  • Proficient Computer skills.
  • The ability to handle busy situations and manage workload effectively.
  • An effective listener and excellent communicator with strong interpersonal skills.

As a valued member of our team, you will receive full training, employee discounts and incentives, full nutritious meals, free use of gym and leisure centre, active employee health and wellbeing programme, yoga, mindfulness, employee assistance programme and confidential helpline, active employee social club, company pension scheme, company sick pay scheme, and career progression opportunities.

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