Senior Catering Services Coordinator

1 week ago

Dublin, Dublin City, Ireland beBeeCatering Full time €50,000 - €55,000
Job Title: Catering Manager

The Catering Manager is responsible for overseeing the delivery of exceptional catering services to residents, staff, and visitors in a care environment. This role plays a vital part in supporting the positive resident experience by ensuring the provision of safe, nutritious, and well-presented meals tailored to individual dietary needs.

Catering Operations & Compliance:
• Oversee daily catering services for residents, ensuring high standards in food safety, hygiene, quality, and presentation.
• Ensure full compliance with food safety legislation (HACCP, allergen management, food handling procedures).
• Supervise food storage, preparation, production, and distribution to ensure efficiency and safety.
• Collaborate with dietitians, nursing, and care staff to meet clinical and individual dietary needs.

On-Site Cafe Management:
• Manage the day-to-day operations of the on-site cafe, ensuring high levels of cleanliness, customer service, and operational efficiency.
• Oversee manage cafe staff, menus, and service flow to provide a welcoming and high-quality experience for residents, visitors, and staff.
• Monitor cafe stock levels, manage purchasing, and ensure effective cost control and minimal waste.
• Promote the cafe within the care centre community and encourage resident engagement and social interaction.

Resident Dining Experience:
• Ensure a positive and respectful mealtime experience for all residents, including proper setting of dining rooms and trays, courteous service, and timely meal delivery.
• Gather feedback from residents and families and implement improvements based on satisfaction surveys and audits.

Staff Management & Development:
• Lead, train, and supervise catering and cafe staff, ensuring ongoing development and performance standards are met.
• Organise rotas and manage staffing needs efficiently.
• Ensure all staff follow hygiene protocols and food safety procedures.

Resource & Cost Management:
• Monitor and manage catering and cafe budgets to ensure cost-effective operations.
• Oversee purchasing and stock control systems (including FIFO) to minimize waste and maintain freshness.
• Participate in menu planning and procurement decisions.

Quality Assurance & Audit Preparation:
• Maintain records and documentation to support environmental health inspections and audit readiness.
• Assist in internal and external audits, including internal and external food safety inspections.
• Identify and implement service improvements based on audit findings and internal reviews.

Essential Criteria:
• A degree in Culinary Arts or a similar discipline, management qualification preferred but not essential.
• A minimum of three years' experience in a catering or cafe restaurant management role in a high-volume setting (serving at least 200 meals daily), with relevant supervisory responsibilities.
• Certified HACCP Management training, e.g. QQI Level 6 - Designing Food Safety Management Systems or equivalent.
• Proficiency in Microsoft Office, including Outlook, Word, and Excel.

Desirable Attributes:
• Strong leadership, organisational, and interpersonal skills.
• A proactive, hands-on approach to service delivery and problem-solving.
• Passion for enhancing quality of life through food service in a care environment.
• Excellent time management and attention to detail.
• Customer service mindset, especially for the cafe environment.

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