Front Desk Support Specialist

6 days ago


Dublin, Dublin City, Ireland beBeeCustomer Full time €28,080
Front Desk Support Specialist

This role is ideal for a motivated and enthusiastic individual who is eager to learn and develop themselves in a fast-paced hotel environment.

We are seeking an experienced Front Office Assistant/Concierge to join our team at a busy hotel in Dublin, Ireland.

  • Ensure the guest experience is delivered consistently by providing exceptional service and ensuring all guests have a positive experience.
  • Maximize revenue through efficient upselling and ensure that all guests have a positive experience throughout their stay.
  • Assist guests with check-in, check-out, bookings and general queries in a professional and friendly manner.
Key Responsibilities:
  • Provide exceptional customer service to all guests, responding to any queries or concerns they may have in a timely and professional manner.
  • Assist with the operation of the front desk, including handling reservations, check-ins, and check-outs in a seamless and efficient manner.
  • Work collaboratively with other departments to ensure that all guests have a positive experience throughout their stay.
Requirements:
  • Experience in a hotel Front Office department or similar is highly desirable.
  • Knowledge of Opera systems would be advantageous but not essential.
  • Strong communication and listening skills are required.

As a Front Desk Support Specialist, you will be responsible for delivering exceptional customer service and ensuring that all guests have a positive experience throughout their stay.

If you are a motivated and enthusiastic individual who is eager to learn and develop yourself in a fast-paced hotel environment, we would love to hear from you



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