
Global Claims Delivery Expert
2 weeks ago
This senior role oversees the successful deployment of global claims platforms, ensuring timely and efficient implementation of deliverables.
- Maintains progress, takes necessary actions to ensure successful completion, and defines the claims roadmap.
- Regularly reviews new claims capability requests, evaluating existing platforms and proposing additions of new technologies as needed.
- Champions agile implementation methodology, delivering end-to-end customer-centric technology products using Agile standards, solutions, and best practices.
- Built applications with outstanding user experience and user adoption, with tech evaluation criteria focused on these aspects.
- Oversaw a team of 200+ internal and external resources, focusing on code development.
- Developed skills sets for tech colleagues to ensure innovative solutions in an agile way.
- Driven end-to-end technology product design and implementation using Objective and Key Results (OKRs).
- Collaborated with stakeholders across the company, requiring outstanding communication skills to convey technical complex information and concepts in easily understood terms.
- Experience in managing and optimizing a global claims platform.
- Significant Agile delivery experience with a global stakeholder management mindset.
- Proven track record of implementing large numbers of tech deliverables simultaneously.
- Direct Agile delivery experience for large platforms, ideally with low/no-code platforms.
- Substantial experience as a senior manager, having managed extensive innovation or IT migration programmes/portfolios.
- Proven leadership capabilities in managing large teams, including developing next-generation IT talent.
- Ability to quickly create value within a fast-paced, complex work environment.
- Superior communication skills, both oral and written.
- Insurance/Finance experience preferred but not essential.
- Bachelor's degree in a relevant field or equivalent experience.
We are a global leader in risk, strategy, and people. With annual revenue of $24 billion and over 90,000 colleagues, we help build confidence through the power of perspective. We are committed to embracing a diverse, inclusive, and flexible work environment, aiming to attract and retain the best people while embracing diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.
We are an equal opportunities employer, committed to providing reasonable adjustments in accordance with applicable law to any candidate with a disability to allow them to fully participate in the recruitment process.
We are committed to hybrid work, which includes flexibility of working remotely and collaboration, connections, and professional development benefits of working together in the office. All our colleagues are expected to be in their local office or working onsite with clients at least three days per week.
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