Hotel Operations Manager

2 weeks ago


Ennis, Clare, Ireland beBeeLeadership Full time €40,000

Key Job Responsibilities:

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  • Manage daily front desk operations, including guest check-in/check-out, room allocations, and reservations.">
  • Lead and train the reception team to uphold service standards and SOPs.">
  • Liaise with housekeeping to ensure timely room availability and guest turnaround.">
  • Respond to guest enquiries, feedback, and issues in a professional, solution-focused manner.">
  • Ensure all bookings are handled efficiently and accurately.">
  • Support recruitment, onboarding, and ongoing training of the reception team.">
  • Promote in-house facilities and local attractions to guests.">
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Requirements for Success:

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  • Previous experience as Front Office Manager or Assistant Front Office Manager in a hotel setting.">
  • Strong knowledge of hotel systems is preferred.">
  • Excellent English, communication, and leadership skills are essential.">
  • Strong attention to guest experience, organisation, and team motivation is required.">
  • Ability to work in a fast-paced environment.">
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