
Hotel Front Desk Operations Manager
2 weeks ago
This position involves overseeing the daily operations of a hotel's front desk, ensuring smooth check-in and check-out processes, room allocations, and reservations management. The Front Office Manager will be responsible for leading and training a team to maintain exceptional service standards and procedures.
Key Responsibilities:
- Lead the front office team to uphold high-quality service and operational standards
- Manage day-to-day front desk operations, including guest check-in/check-out and room allocations
- Liaise with housekeeping to ensure timely room availability and guest turnaround
- Respond to guest inquiries, feedback, and issues in a professional manner
Requirements:
- Previous experience as a Front Office Manager or Assistant Front Office Manager in a hotel setting
- Strong knowledge of hotel systems (Opera preferred)
- Excellent English, communication, and leadership skills
- Strong attention to detail, organisational, and team motivation skills
Benefits include free on-site parking, supportive senior management team, and a beautiful West of Ireland location.
A Competitive Salary and Opportunities for Growth
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