Key Relationship Builder

7 days ago


Dublin, Dublin City, Ireland beBeeCustomer Full time €32,100 - €43,200

As a Customer Service Representative, you will play a vital role in delivering exceptional customer experiences.

About the Opportunity
  • Job Type: Full-time
  • Location: Dublin

This is an exciting opportunity to work with a dynamic team that values teamwork, training and career advancement. Our comprehensive training programme will enable you to deliver outstanding customer service and promote our services.

Responsibilities
  • Handle direct customer interactions through various channels, primarily phone and email
  • Take ownership of every customer interaction to ensure issues are resolved
  • Explain products and services, provide guidance and empower customers to self-serve
  • Manage customer complaints and escalate risk situations as needed

As a proactive team player, you will have opportunities to improve your knowledge, contribute to positive team dynamics and develop your skills against a framework of competencies. Success will be rewarded with promotions and pay rises.

Requirements
  • Prior experience in customer-facing roles, preferably in a corporate environment
  • Strong telephone and verbal communication skills
  • Active listener and passionate about delivering positive solutions
  • Experience in using technology platforms and willingness to learn new technologies

We offer a comprehensive benefits package, flexible working arrangements and support for your wellbeing and development. If you enjoy building relationships, delivering excellent customer service and contributing to a successful team, we would like to hear from you.



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