Front Desk Ambassador

1 week ago

Dublin, Dublin City, Ireland beBeeCustomerService Full time €25,000 - €40,000
Job Opportunity

A hotel reception position is available in a 4-star hotel. We are seeking an enthusiastic and professional individual with a passion for hospitality and delivering excellent guest service.

Role Responsibilities
  • Provide a warm welcome to all guests upon arrival and throughout their stay.
  • Efficiently handle check-in and check-out procedures using the hotel's Property Management System (PMS).
  • Respond to guest inquiries in person, over the phone, and via email, ensuring all requests are met promptly and efficiently.
  • Assist with reservations, amendments, and cancellations.
  • Handle payments, pre-authorizations, and billing inquiries accurately.
  • Collaborate with other departments such as housekeeping and maintenance to ensure guest needs are met.
  • Maintain a thorough knowledge of hotel services, promotions, and local attractions to assist guests with recommendations.
  • Address and resolve guest concerns or complaints in a professional manner, escalating issues when necessary.
  • Uphold hotel policies and ensure compliance with health and safety regulations.
  • Maintain a neat and professional front desk area at all times.
Requirements
  • Previous experience in a reception or customer service role, preferably in a hotel or hospitality setting.
  • Excellent communication skills (verbal and written) and a friendly, professional demeanour.
  • Strong organizational skills and the ability to multitask in a busy environment.
  • A keen eye for attention to detail and a proactive approach to problem-solving.
  • Experience with a Property Management System (PMS) such as HOTSOFT (preferred but not essential, as training will be provided).
  • The ability to work independently and as part of a team.
  • A commitment to providing exceptional customer service.
Employee Benefits
  • Career development opportunities and training programs.
  • Discounted spa treatments.
  • Access to on-site gym and swimming pool.
  • Meals on duty and healthy snack options.
  • Free parking and participation in the bike-to-work scheme.
  • Staff discounts on accommodation in sister properties.
  • Recognition programs.
  • Employee referral bonuses.
Important notice

Candidates must have full-time permission to work in Ireland.


Key Skills
  • Prior experience working in a fast-paced environment.
  • Detailed knowledge of hotel operations and systems.
  • Excellent communication and interpersonal skills.
  • Ability to work under pressure and meet deadlines.

  • Front Desk Ambassador

    1 week ago

    Dublin, Dublin City, Ireland beBeeCustomer Full time €20,000 - €30,000

    Job OverviewWe are seeking a highly skilled Front Office Receptionist to join our team in the day-to-day running of the front desk.The successful candidate will be responsible for ensuring the smooth operation of the front office, providing exceptional customer service and maintaining high standards of professionalism.Key ResponsibilitiesAssist with front...

  • Front Desk Representative

    7 days ago

    Dublin, Dublin City, Ireland beBeeRepresentative Full time €25,000 - €35,000

    Job OverviewThe Front Desk Representative is the first point of contact for our guests, providing a warm and welcoming experience from the moment they arrive. This role requires a high level of professionalism, attention to detail, and excellent communication skills to ensure a smooth and efficient check-in process.Ambassadors of our hotel, Front Desk...

  • Front Desk Ambassador

    2 weeks ago

    Dublin, Dublin City, Ireland beBeeReception Full time €35,000 - €45,000

    Establishing a lasting impression through exceptional service, attention to detail, and in-depth local knowledge is key in this vital role.Job OverviewThe first and last point of contact for our guests, you will manage front desk operations with efficiency and warmth. Providing support across hotel departments and ensuring a smooth and secure environment for...

  • Front Desk Associate

    2 weeks ago

    Dublin, Dublin City, Ireland WeWork Full time

    OverviewAbout WeWork: We provide flexible workspace solutions to help businesses of all sizes thrive in more than 37 countries worldwide. WeWork aims to lead the future of work by building a global community that supports members to do their best work and brings ideas to life.About The Opportunity: As a Front Desk Associate, you'll be the heart and face of...

  • Front Desk Ambassador

    7 days ago

    Dublin, Dublin City, Ireland beBeeGuest Full time €36,930 - €40,888

    Job OverviewThe experienced receptionist will be responsible for providing exceptional guest service and ensuring a warm welcome to all guests.Main Responsibilities:To ensure that all guests receive a genuine, warm, friendly, courteous welcome on arrival and during their stay.To anticipate guests' needs and enhance quality service and guest satisfaction.To...

  • Front Desk Ambassador

    1 week ago

    Dublin, Dublin City, Ireland beBeeReception Full time €28,000 - €37,000

    Reception Team Member JobWe are seeking a highly skilled and motivated Reception Team Member to join our team. In this role, you will be responsible for delivering exceptional guest experiences and ensuring the smooth operation of our reception area.Key Responsibilities:Guest Service: Provide warm and welcoming service to guests, responding to their queries...

  • Front of House Ambassador

    1 week ago

    Dublin, Dublin City, Ireland beBeeHospitality Full time €35,000 - €45,000

    Job RoleWe are seeking a skilled professional to join our team as a front of house ambassador. This is an exciting opportunity to make a positive impact on our guests and contribute to the success of our hotel.ResponsibilitiesTreat every guest with individuality, making them feel welcome and valued during their stay.Deal with check-ins, check-outs, and any...

  • Front Desk Associate

    2 weeks ago

    Dublin, Dublin City, Ireland beBeeCustomer Full time €38,000 - €44,000

    Job Title: Front Desk AssociateThe role of a Front Desk Associate involves providing exceptional service to guests by handling their queries and requests in a timely and professional manner. This position requires strong communication skills, both written and verbal, as well as the ability to work effectively under pressure.

  • Front Desk Professional

    2 weeks ago

    Dublin, Dublin City, Ireland beBeeCustomerService Full time €35,000 - €40,000

    Delivering Exceptional Service as a Front Desk Professional">We are seeking an individual who embodies the qualities of a world-class front desk professional to join our team. ">The ideal candidate will have exceptional communication skills, be highly organized, and possess a genuine passion for delivering outstanding customer service. They will thrive in a...

  • Front Desk Coordinator

    1 week ago

    Dublin, Dublin City, Ireland beBeeCustomerService Full time €35,000 - €45,000

    Front Desk CoordinatorThe ideal candidate will serve as the first point of contact for all guests at the hotel, ensuring a seamless and professional welcome while delivering exceptional customer service.Key Responsibilities:Provide a warm and welcoming atmosphere to all guestsMaintain high standards of customer service at all timesCoordinate front desk...