Front Desk Ambassador

1 week ago

Dublin, Dublin City, Ireland beBeeReception Full time €28,000 - €37,000
Reception Team Member Job

We are seeking a highly skilled and motivated Reception Team Member to join our team. In this role, you will be responsible for delivering exceptional guest experiences and ensuring the smooth operation of our reception area.

Key Responsibilities:

  • Guest Service: Provide warm and welcoming service to guests, responding to their queries and resolving any issues in a timely and professional manner.
  • Front Desk Operations: Manage the front desk, handling check-ins, check-outs, and room assignments in accordance with company policies and procedures.
  • Communication: Maintain effective communication with colleagues and management to ensure seamless operations and address any concerns or issues that may arise.
  • Problem Solving: Identify and resolve problems promptly, using your discretion and judgment to find solutions that meet the needs of our guests and the company.

About You:

  • Excellent Communication Skills: Possess excellent verbal and written communication skills, able to communicate effectively with guests and colleagues alike.
  • Problem-Solving Ability: Demonstrate strong problem-solving skills, able to think critically and make sound judgments in high-pressure situations.
  • Team Player: Be a team player, willing to work collaboratively with colleagues to achieve common goals and objectives.
  • Flexibility: Possess flexibility and adaptability, able to work varied shifts, including evenings, weekends, and public holidays.

What We Offer:

  • Paid Family Leave: Enjoy paid family leave after one year of service, allowing you to take time off to care for your loved ones.
  • Flexible Working Patterns: Work flexible hours, with opportunities to choose from a range of shift patterns to suit your lifestyle.
  • Bonus Scheme: Participate in a bonus scheme that rewards high performers, tied to individual property goals and core values.
  • Cycle to Work Scheme: Join our cycle to work scheme, supporting a healthy lifestyle and reducing our carbon footprint.
  • Education Support: Receive education support to help you develop new skills and advance your career.
  • Volunteer Days: Enjoy two paid volunteer days per year, giving back to your community and making a positive impact.
  • Employee Assistance Program: Access our employee assistance program, providing confidential support and guidance when you need it most.

Qualifications and Experience:

  • Previous Hospitality Experience: Have previous experience working in a similar property, although full training will be provided.
  • Opera System Knowledge: Familiarity with the Opera system is an advantage, but not essential as full training will be given.
  • Excellent Communication Skills: Possess excellent communication and interpersonal skills, required for this role.

Seniority Level:

  • Entry-Level

Employment Type:

  • Full-Time

Job Function:

  • Administrative

Industries:

  • Administrative and Support Services

This role offers a competitive salary and benefits package, as well as opportunities for career growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional guest experiences, we would love to hear from you

Please note that this job description is a summary of the main responsibilities and qualifications. It is not intended to be a comprehensive list of all duties, tasks, and requirements associated with this role.

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