Front Desk Ambassador

6 days ago


Dublin, Dublin City, Ireland beBeeGuest Full time €36,930 - €40,888
Job Overview

The experienced receptionist will be responsible for providing exceptional guest service and ensuring a warm welcome to all guests.

Main Responsibilities:
  • To ensure that all guests receive a genuine, warm, friendly, courteous welcome on arrival and during their stay.
  • To anticipate guests' needs and enhance quality service and guest satisfaction.
  • To carry out all departmental tasks, duties, and checklists as established in the standard operation and performance manuals.
  • To maintain good liaisons and communications with management and other departments, particularly accommodation.
  • To assist in actively promoting sales within the department and maximising every sales opportunity.
Requirements
  • A minimum of one year's experience working at the front desk of a similar 4* or 5* hotel.
  • Experience with opera systems is desired.
  • Excellent customer service skills are essential.
  • Strong communication, interpersonal, and organisational skills are required.
  • Fluent English is essential for this role.


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