
Technical IT Systems Administrator
5 days ago
Our organization is seeking a skilled IT support specialist to join our team. As an IT support officer, you will play a crucial role in providing technical support to maintain, manage, and repair IT systems.
- Install and configure computer hardware, software, systems, networks, printers, and scanners.
- Monitor and maintain computer systems and networks.
- Ensure compliance with cybersecurity and data protection requirements.
- Respond to service issues and requests in a timely manner.
- Provide technical support across the organization (in person and remotely).
- Set up accounts for new users and manage access controls.
- Diagnose and troubleshoot IT-related issues through data analysis.
- Repair and replace equipment as necessary.
- Test and evaluate new technology solutions.
- Collaborate with third-party technology suppliers and partners.
Requirements:
- A relevant third-level qualification in Computer Science or Computing.
- Proficiency in Linux and Windows OS environments.
- Strong project management experience.
- Excellent problem-solving and critical-thinking skills.
- Strong verbal and written communication skills.
- Ability to prioritize tasks, manage workloads, and meet strict deadlines.
- High attention to detail and a logical approach to troubleshooting.
- Experience working with a broad range of internal and external stakeholders.
- Ability to work both independently and as part of a team.
Key Competencies:
- Strong project and organizational skills.
- Ability to build relationships and collaborate with cross-functional teams.
- Adaptability to changing workloads and priorities.
- A proactive and self-motivated approach to problem-solving.
- Willingness to take ownership and be accountable for performance.
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