Operational Director

1 week ago

Belfast, Ireland beBeeProfessional Full time €40,000 - €60,000
About the Role

Experienced professionals are invited to apply for a Practice Manager position in a professional services firm.

This is a highly client-facing role where you'll be the key person responsible for ensuring top-notch client care and smooth day-to-day operations.

  • Oversee daily activities to keep everything running smoothly, supporting consultants and internal teams.
  • Coordinate internal resources and manage client expectations to maintain strong relationships.
  • Support the leadership team with operational reporting and process improvements.
  • Provide exceptional client care, handling travel arrangements, diary management, hotel bookings, and general logistics for consultants.
  • Act as the primary point of contact for clients to manage and resolve any issues or client concerns.
  • Manage timesheets for consultants, ensuring accurate tracking of work against jobs/projects.
  • Prepare and send client pitches and proposals, working closely with the business development team.

Required Skills and Qualifications:

  • Previous experience in a client-facing role within a professional services or consultancy environment.
  • Strong commercial awareness and the confidence to manage client conversations directly and professionally.
  • Excellent organisational skills, with experience managing diaries, travel, and event coordination.
  • Attention to detail, especially around timesheet management and project tracking.
  • Strong communication skills, both written and verbal, with the ability to engage effectively at all levels.
  • Ability to multi-task and work under pressure while maintaining a positive, solutions-focused attitude.
  • Proactive mindset: you take ownership and follow through without needing to be prompted.
  • Comfortable working independently and as part of a team.

Benefits:

  • A key role in a growing, well-respected professional services firm.
  • Exposure to a variety of clients.
  • Supportive, friendly working environment with a strong team culture.
  • Free car parking.
  • Competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • The chance to really make an impact on client experience and operational efficiency.

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