
Senior Claims Management Specialist
5 days ago
We are seeking an experienced FNOL Team Leader to oversee a dynamic and customer-focused team handling both motor and property claims.
Responsibilities- Lead and support a team of FNOL claims handlers delivering service excellence across motor and property lines.
- Ensure performance against agreed client SLA/KPIs, including call handling, reporting, and customer satisfaction.
- Provide day-to-day coaching, mentoring, and support to junior staff and new joiners.
- Develop and deliver training around client service expectations, claims procedures, and best practice.
- Monitor individual and team performance, conduct regular 1:1s, and identify development needs.
- Act as a point of escalation for complex or sensitive customer interactions.
- Collaborate with internal stakeholders to improve processes, customer journey, and workflow efficiency.
- Proven experience in a team lead or supervisory role within claims or customer service, ideally in an FNOL setting.
- Strong background in motor and/or property claims handling.
- Experience in mentoring junior staff and conducting team training sessions.
- Excellent knowledge of client service level delivery and SLA management.
- Minimum APA qualification required; CIP highly desirable.
- Strong leadership, communication, and organisational skills.
- A collaborative mindset and commitment to delivering a first-class customer experience.
About This Role
This is an exciting opportunity for you to develop your leadership skills and contribute to our company's success. If you have the right attitude and qualifications, we want to hear from you
About Us
We are a well-established provider of claims management and insurance support services. We pride ourselves on delivering exceptional customer experiences and exceeding client expectations.
-
Senior Claims Resolution Specialist
6 days ago
Loch Garman, Loch Garman, Ireland beBeeClaims Full time €40,000 - €43,000Job OverviewWe are seeking a skilled First Notification of Loss Claims Specialist to join our team. This role will play a key part in providing excellent service to brokers, customers, and insurers.Key Responsibilities:Handle FNOL claims from initial notification through to settlement with efficiency and professionalism.Manage daily claims post,...
-
Claims Resolution Specialist
2 weeks ago
Loch Garman, Loch Garman, Ireland beBeeCustomer Full time €45,000 - €66,000Job Title:Claims Resolution SpecialistJob Summary:We are seeking a skilled Claims Resolution Specialist to join our team. In this role, you will be responsible for resolving claims in a timely and accurate manner, providing excellent customer service to claimants.Key Responsibilities:Administer and negotiate a portfolio of damage claims and other...
-
Claims Resolution Specialist
2 weeks ago
Loch Garman, Loch Garman, Ireland beBeeresolution Full time €45,000 - €55,000Job Title: Claims Resolution SpecialistThe role involves overseeing a portfolio of motor damage claims and other related activities to ensure timely and cost-effective resolution.
-
Expert Claims Negotiator
4 days ago
Loch Garman, Loch Garman, Ireland beBeeClaimResolution Full time €60,000 - €78,000Claims Resolution Specialist">Responsibilities include managing a portfolio of material damage claims, proactively managing cases to achieve timely and accurate resolutions with a focus on customer service and indemnity.Utilize industry leading telematics technology to drive better outcomes and improve relationships with key stakeholders.Implement agreed...
-
Senior Claims Settlement Specialist
5 days ago
Loch Garman, Loch Garman, Ireland beBeeNegotiation Full time €50,000 - €70,000Claims Negotiator OpportunityThis position involves handling claims for damage and other related activities, ensuring timely and accurate resolutions.About the Role:Manage a portfolio of cases to achieve successful settlements within designated authority levels.Utilize industry-leading technology to optimize claims management processes and drive better...
-
Insurance Claims Manager
1 week ago
Loch Garman, Loch Garman, Ireland beBeeClaims Full time €45,000 - €60,000Claims Management RoleWe are seeking an experienced professional to manage a portfolio of motor damage claims and other claims-related activities.The successful candidate will be responsible for administering and negotiating a portfolio of claims on behalf of Zurich Insurance plc in Wexford, Ireland.Managing a portfolio of material damage claims.Proactively...
-
Senior Motor Damage Claims Specialist
7 days ago
Loch Garman, Loch Garman, Ireland beBeeInsurance Full time €40,000 - €50,000Motor Claims HandlerWe are seeking a skilled professional to handle motor damage claims and other related activities.Your Key Responsibilities:Manage a portfolio of material damage claims.Proactively manage cases to achieve settlements within designated authority levels, in line with established standards, procedures, and guidelines.Demonstrate advanced...
-
Customer Claims Specialist
4 days ago
Loch Garman, Loch Garman, Ireland beBeeClaimsHandler Full time €40,000 - €50,000Job Overview:Claims Handler RoleThis role is a key position in our organization, responsible for delivering high-quality, compliant, and efficient claims handling services to our customers.Main Responsibilities:Provide accurate and timely information to customers regarding their eligibility, cover/benefits, and terms and conditions.Ensure that information...
-
Claims Manager
5 days ago
Loch Garman, Loch Garman, Ireland beBeeClaimsHandler Full time €40,000 - €54,000Key ResponsibilitiesManage a portfolio of material damage claims to ensure timely and accurate resolution with a focus on customer service, indemnity, and expense.Proactively manage cases to achieve a settlement within designated authority levels.Demonstrate advanced technical claims competence for handling moderate to high complexity claims.About the RoleWe...
-
Senior Motor Insurance Claims Specialist
5 days ago
Loch Garman, Loch Garman, Ireland beBeeMotorClaims Full time €45,000 - €65,000The RoleEstablished provider of claims management services seeks experienced Motor Claims Handler to join growing team.This role involves managing varied caseload from first notification through to final settlement, working in collaborative and supportive environment.This opportunity is ideal for someone with 2 - 5 years' experience handling motor claims,...