
Homecare Placement Specialist
3 days ago
About the Role
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- Our company is seeking an experienced Homecare Booking Coordinator to fill a key position. This role will be responsible for Client Scheduling, Staff Coordination, and Compliance.">
This is a dynamic role that requires strong organizational skills, excellent communication abilities, and a high level of responsibility and accountability.
">Key Responsibilities:
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- Coordinate the placement of homecare nurses and caregivers to all clients within a dedicated region across the homecare division.">
- Act as the primary liaison for clients, family, nurses, and caregivers in terms of scheduling and roster information.">
- Fulfill all 'open' bookings in a timely manner and coordinate with homecare workers and clients effectively.">
- Maintain regular contact with clients to provide valuable scheduling feedback based on their changing requirements.">
- Assist with employee queries to ensure they are resolved without delay.">
- Ensure all 'active' staff are fully compliant with company standards before placing them with a client.">
- Verify that all staff are adhering to payroll policies and procedures.">
- Liaise with our compliance & training department to ensure our staff are following training and compliance recommendations.">
- Confirm that relevant systems are being utilized to full capacity and all contact with clients and temps are logged adequately.">
Requirements:
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- Minimum of 1-2 years' experience in a similar position – previous administration experience is essential.">
- Candidates must have strong written and oral communication skills and be able to demonstrate a high level of attention to detail and be fully proficient in basic IT systems.">
- Candidates are required to have excellent interpersonal and communication skills and the ability to listen and guide and coordinate staff efficiently.">
- This is a busy, fast-paced position, and candidates will need to adapt quickly to this type of environment when required.">
What We Offer:
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- A dynamic and supportive work environment.">
- Opportunities for professional growth and development.">
- A competitive compensation package.">
- A comprehensive benefits program.">
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