Frontline Support Representative

1 week ago

Dublin, Dublin City, Ireland beBeeCustomerService Full time €30,000 - €45,000

Job Opportunity: Customer Service Coordinator

We are currently recruiting for a permanent, full-time Customer Service Coordinator role.

This is an excellent opportunity to work in a fully office-based environment.

Key Responsibilities:

  • Manage incoming customer enquiries and requests through phone and email, providing timely and professional responses.
  • Prepare and process sales documentation, including quotations, purchase orders, and invoices.
  • Coordinate with logistics partners to track deliveries and update customers on order status.
  • Provide support to external sales representatives and ensure they have up-to-date client and order information.
  • Maintain accurate and well-organised records of all client interactions, quotations, and transactions.

Requirements:

  • Strong written and verbal communication skills, with the ability to build and maintain positive relationships.
  • Proven ability to work independently while contributing effectively as part of a team.
  • Highly organised, detail-oriented, and committed to delivering an exceptional customer experience.
  • Proactive, self-motivated, and able to handle multiple priorities in a fast-paced environment.

Benefits:

  • A chance to work in a professional service where all CVs are kept confidential.
  • The opportunity to contribute to a dynamic team and develop your skills and expertise.

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