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Service Desk Clerk
2 weeks ago
We are a dynamic and growing team in a busy motor franchise. We are seeking a highly skilled and experienced Receptionist to join our team and contribute to our continued success.
The ideal candidate will have a proven track record of delivering exceptional customer service, excellent IT skills, and the ability to learn new systems quickly.
Responsibilities:
- Providing exceptional customer service to all clients.
- Scheduling appointments and managing diaries.
- Preparing quotations, confirming work required, preparing invoices and dealing with other departments within the company.
- Coordinating with other teams in the business, management, reception, sales, warranty, parts.
- Assisting with gathering customer service feedback.
Requirements:
- Minimum 1 year experience in a similar role.
- Excellent IT skills, Microsoft Office essential, any ERP system experience a plus.
- Excellent communication, interpersonal and presentation skills.
- Ability to work effectively in a fast-paced environment.