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Service Desk Clerk

2 weeks ago


Dublin, Dublin City, Ireland Cpl Healthcare Full time
About Our Team

We are a dynamic and growing team in a busy motor franchise. We are seeking a highly skilled and experienced Receptionist to join our team and contribute to our continued success.

The ideal candidate will have a proven track record of delivering exceptional customer service, excellent IT skills, and the ability to learn new systems quickly.

Responsibilities:

  • Providing exceptional customer service to all clients.
  • Scheduling appointments and managing diaries.
  • Preparing quotations, confirming work required, preparing invoices and dealing with other departments within the company.
  • Coordinating with other teams in the business, management, reception, sales, warranty, parts.
  • Assisting with gathering customer service feedback.

Requirements:

  • Minimum 1 year experience in a similar role.
  • Excellent IT skills, Microsoft Office essential, any ERP system experience a plus.
  • Excellent communication, interpersonal and presentation skills.
  • Ability to work effectively in a fast-paced environment.