
Insurance Policy Processor
19 hours ago
Job Role:
Are you looking for a challenging role that will push your skills to the next level? Do you have what it takes to be part of a dedicated team that delivers exceptional customer service?
As a Customer Service Representative, you will play a key role in ensuring that our customers receive the best possible experience. You will be responsible for reviewing and processing documentation related to new insurance policies, handling inbound and outbound calls, responding to customer emails, and following up on pending files.
- Review and process documents in relation to new insurance and renewal policies
- Handle inbound and outbound calls to customers who have yet to return documents
- Respond to customer's emails in relation to outstanding documents
- Follow up on pending files on a daily basis
Key Responsibilities:
- Ensure Compliance Standards are being achieved
- Adherence to all Company policies and procedures
- Meet and greet customers in reception with documents for new policies
Requirements:
- Leaving Certificate or Equivalent
- Competent in Microsoft Word, Excel, Email and general computer skills
- Ability to work on your own and as part of a team
- Excellent written and spoken English, Time Management and Attention to detail
Benefits:
- Bike to work scheme
- Company events
- Employee assistance program
- Employee discount
- On-site parking
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