Front Office Team Lead

2 weeks ago

Bray, Wicklow, Ireland beBeeCustomer Full time €40,000 - €45,000

Leading from the lobby is a key aspect of this role. The Front Office Manager will be responsible for overseeing the front office team, ensuring they deliver exceptional service to guests.

Key Responsibilities:
  • Lead and motivate the front office team to achieve outstanding levels of customer satisfaction.
  • Direct and collaborate with managers and team members to execute all front office operations, including guest arrival and departure procedures.
  • Evaluate and improve customer service standards, ensuring attention to detail in every interaction.
Required Skills and Qualifications:
  • Prior experience in a similar position within a high-end property.
  • Proficiency in property management systems, such as HOTSOFT or similar software.
  • Effective professional communication skills, both written and verbal.

A genuine passion for the hospitality industry and ability to work under pressure are essential for this challenging role.

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