Front Office Professional

2 days ago


Bray, Wicklow, Ireland beBeeCareer Full time €60,000 - €80,000

Our luxury hotel is seeking an experienced front office professional to lead the front office team in delivering exceptional customer service. The successful candidate will be responsible for leading and motivating the team, ensuring that all front office functions are executed efficiently.

Key Responsibilities
  • Lead and motivate the front office team to deliver outstanding levels of service to guests.
  • Direct and work with managers and team members to successfully execute all front office operations, including guest arrival and departure procedures.
  • Establish and implement standards to ensure all services offered are of the highest quality.
  • Identify and analyze operational challenges and facilitate the development of solutions to prevent reoccurrence.

The ideal candidate will have previous experience in a similar position within a busy luxury hotel environment. They will possess excellent communication skills, both oral and written, and be able to work under pressure. A full clean driving licence is essential for this role.

Requirements
  • Previous experience as a front office manager in a 4-5* property.
  • Excellent communication and interpersonal skills.
  • Able to work under pressure and meet deadlines.
  • Full clean driving licence.

We offer a range of benefits to our employees, including:

  • Excellent employee benefits, including hotel B&B discounts and access to on-site gym and one free fitness assessment.
  • Comp golf available on Druids Heath to all team members.
  • Opportunities for career progression and employee recognition.

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