Highly Skilled Network Support Professional Wanted

2 days ago

Dublin, Dublin City, Ireland beBeeInfrastructure Full time €40,000 - €60,000
Network Infrastructure Specialist

Our organization is seeking a highly skilled and experienced Network Infrastructure Specialist to join our team.

Job Summary:

We are looking for a talented individual with a strong background in network support and troubleshooting. The successful candidate will be responsible for providing top-quality technical support to our clients, collaborating with our network team to implement and maintain network infrastructure and systems, and staying up-to-date on industry trends and advancements in network technology.

Key Responsibilities:

  1. Provide technical support to clients via telephone, email, and remote desktop access
  2. Troubleshoot and resolve network issues and incidents in a timely manner
  3. Monitor network performance and proactively identify and address potential issues
  4. Collaborate with the network team to implement and maintain network infrastructure and systems
  5. Maintain accurate documentation of network configurations and procedures
  6. Assist in developing and implementing network security protocols
  7. Train clients on network operations and troubleshoot common network problems
  8. Stay updated on industry trends and advancements in network technology and recommend improvements to enhance performance and security

Required Skills and Qualifications:

  • Bachelor's degree in Information Technology, Computer Science, or related field
  • 3-5 years of experience in network support and troubleshooting
  • Strong understanding of network protocols, switches, routers, and firewalls
  • Proven experience in configuring and maintaining network infrastructure and systems
  • Knowledge of network security protocols and best practices
  • Ability to work independently and in a team environment
  • Excellent communication and customer service skills
  • Fluent in English

Benefits:

  • Competitive salary and benefits package
  • Opportunities for growth and advancement within the organization
  • Flexible work hours and remote work options
  • Collaborative and inclusive work environment
  • Training and development opportunities

What We Offer:

Join our organization and take your network support skills and career to the next level.

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