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Client Success Leader
2 weeks ago
We are seeking an experienced leader to manage and develop a team of Client Success Managers.
About the Role- Lead a high-performing team to drive client relationships, renewals, and growth.
- Coach your team to build strong relationships with clients and ensure high renewal rates.
- Serve as escalation point between clients and internal teams to ensure client success and adoption.
- Act as an advocate for our clients, prioritizing their needs and interests.
- 5+ years of experience in Client Success or Account Management in the SaaS space.
- Full French-language proficiency required as leader for the France region.
- 2+ years of experience managing a high-performing team of Client Success Managers.
- Client-centric mindset and approach to all interactions.
- Able to influence the full cycle sales process.
We prioritize skills development and career growth. We encourage candidates from diverse backgrounds to apply, even if they don't meet all the qualifications on day one.
