
Maximizing Client Success
4 days ago
Our organization empowers financial institutions to deliver faster, compliant, and digital customer experiences through cutting-edge Client Lifecycle Management (CLM) software solutions.
With over 700 employees across 11 offices worldwide, we offer a unique opportunity for ambitious individuals to make a significant impact in the financial services industry.
Job Role: CLM SpecialistThis role involves working with our Functional Delivery team within Client Services, delivering end-to-end CLM solutions to our extensive portfolio of clients.
As a CLM specialist, you will develop expertise in our SaaS product, configure and refine it according to client requirements, and collaborate with the Product Team to drive success in every engagement.
Key Responsibilities:- Develop expertise in our SaaS product
- Configure and refine SaaS product in line with documented client requirements
- Validate functional configuration changes as expected
- Support client validation process and User Acceptance Testing
- Collaborate with Product Team with respect to product requirements
- Adhere to internal governance processes and ensure compliance with standard processes
- Career development opportunities with a global leader in CLM software solutions
- Extensive training programs through 'Fenergo University'
- Opportunity to work on a cutting-edge fintech product using the latest tools and technologies
- Defined training and role tracking to assess your own career development and progress
- Proficient in offering design solutions
- Strong interpersonal skills
- Energetic and ambitious to learn and progress within a fast-paced, FinTech environment
- Excellent written and oral communication skills
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