Digital Payments Business Development Manager
3 days ago
About the Team
Our team operates a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person.
About the Role
The Account Manager will be responsible for managing a portfolio of several hundred European-based accounts, each generating significant payment volume with PayPal. The ideal candidate will have excellent communication skills, a positive attitude, and a passion for delivering exceptional experiences.
Key Responsibilities:
- Act as the primary point of contact for assigned portfolio of client
- Build and maintain strong, long-lasting relationships with clients
- Assist in understanding client needs and offering solutions that meet their objectives
- Foster high-value engagements with merchants to ensure they are fully integrated and utilizing PayPal's offerings to their maximum potential
- Respond timely to all client requests and escalations
- Shapes strategies for account retention and expansion, ensuring alignment with broader organizational objectives
Growth Opportunities:
- Actively identify cross-sell and upsell opportunities, delivering product recommendations based on client need
- Lead pass into specialist Sales teams for complex / high-value opportunities
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