Senior Documentation Specialist

1 week ago

Dublin, Dublin City, Ireland beBeeTechnicalWriter Full time €90,000 - €130,000

Key to this role is creating high-quality content that helps customers understand and work with our products. This includes integration guides, onboarding documents, tutorials, and API references.

Essential Responsibilities
  • Develop a comprehensive library of clear and actionable materials to empower customers worldwide.
  • Become a trusted expert in our products and services, demonstrating deep knowledge and understanding.
  • Support cross-functional documentation needs by collaborating with teams such as Product, Engineering, Marketing, and Support.
  • Establish scalable documentation processes and version control practices.

A strong technical foundation, ideally with experience in computer science or engineering, is necessary, along with expertise in REST APIs, authentication protocols, and API-driven ecosystems.

Excellent written and verbal communication skills are crucial, with exceptional attention to detail and clarity.

Familiarity with Markdown, docs-as-code, version control, and tools like Swagger/OpenAPI and Postman is also essential.

Requirements
  • 7-8 years of experience in technical writing or developer documentation.
  • The ability to synthesize complex technical information into clear, usable documentation.
  • Demonstrated experience developing product documentation and onboarding materials for diverse user groups.
  • Strong technical knowledge and hands-on experience with relevant tools.

We're looking for someone with a growth mindset who is eager to iterate and evolve processes, contribute to team culture and standards, and drive innovation.

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