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Senior Loan Risk Specialist
2 weeks ago
About the Job
This role focuses on credit analysis, where you will collaborate with clients to determine their repayment capacity, prepare and process loan applications, and proactively address account arrears.
Key Responsibilities
- Analyze customer proposals, create loan applications, and make recommendations for our underwriting team.
- Be the primary point of contact by phone for our SME customers facing financial difficulties or potential financial hardship.
- Respond promptly and efficiently to customer inquiries via phone regarding their account.
Requirements
- AAPA/QFA qualification (Loans and Regulations)
- Prior experience in SME credit assessment is desirable
- Previous experience interacting with customers over the phone is essential
- Prior role in a financial institution is preferred