Technical Solutions Expert

2 weeks ago

Dublin, Dublin City, Ireland beBeeIntegration Full time €75,000 - €100,000

Job Overview:

We are seeking a skilled professional to fill the role of Integration Consultant. This position involves working closely with third-party companies and software vendors to integrate their technology with ours.

The ideal candidate will serve as the primary point of contact for partners, gathering integration requirements, addressing technical inquiries, and providing guidance on best practices.

This individual will work collaboratively with our business constituents to help them understand our products and integration process. Key skills include exceptional communication, strong problem-solving abilities, and experience working with JSON RESTful APIs and current integration technologies.

About Us:

We are a global company dedicated to empowering organizations to attract, engage, hire, and advance the right talent. Our mission is to foster a diverse, winning workforce and an inclusive, purpose-driven work environment.

Responsibilities:

  • Configure sandbox sites to support partner integration development and certification activities
  • Certify partner integration builds to ensure they meet quality and functionality requirements
  • Provide timely and accurate responses to technical questions during the certification process
  • Advise and consult partners on using iCIMS APIs and available technology to support optimal integration design and timely certification
  • Update relevant records related to partner communications and integration certification status
  • Collaborate with internal teams to drive technical escalations and JIRA tickets related to sandboxes or iCIMS integration technology

Qualifications:

  • 2-3 years of experience in a technical and customer-facing role
  • Intermediate knowledge of JSON RESTful APIs and current integration technologies
  • Demonstrated ability to manage multiple projects and have difficult conversations
  • Basic business acumen and problem-solving skills
  • Accountability to technical issues and customer experience/resolution

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