Sales Team Lead

2 weeks ago

Dublin, Dublin City, Ireland beBeeRetail Full time €35,000 - €45,000

Job Title:

Assistant Store Manager

About the Role:

This leadership position is responsible for delivering exceptional customer experiences and driving business results by leading a team of sales associates.

Key Responsibilities:

  • Elevate Customer Experience: Model Customer Experience Leader behaviors, coach associate behaviors to achieve store goals and KPIs.
  • Maintain Store Standards: Ensure customers have a positive experience by maintaining DSW store standards.
  • Strategic Planning: Partner with Store Manager to create long-term strategic plans and review progress daily/weekly/monthly.
  • Performance Improvement: Improve metric-based goals by reviewing, understanding, and communicating daily/weekly/monthly progress.
  • Process Oversight: Oversee processes related to audits, donations, transfers, mismates, damages, etc.
  • Policy Compliance: Work closely with the Store Manager to understand and ensure that all policy and procedures are followed.

Requirements:

  • Leadership Experience: Minimum 2 years management experience.
  • Customer Service: Excellent customer service by exhibiting professionalism, a positive mindset, and enthusiasm.
  • Collaboration Skills: Ability to develop collaborative working relationships.
  • Communication Skills: Good verbal and written communication skills.
  • Time Management: Ability to move with tempo and hold team accountable to meet time-bound expectations.

About Us:

One of North America's largest designers, producers, and retailers of footwear and accessories operates a portfolio of retail concepts in more than 640 locations under various brands. We empower associates and build strong teams poised to disrupt the retail and footwear landscape through positive change.

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