Customer Experience Advocate

2 weeks ago

Galway, Galway, Ireland beBeeCustomerService Full time €33,600

Job Opportunity: Deliver Excellent Customer Service

Role Overview:

This is a dynamic customer service role based in Galway, handling global customer inquiries. You will work with our team to provide top-notch customer service via telephone, email and chat.

Key Responsibilities:
  • Respond to customer and employee questions/concerns efficiently and effectively, resolving issues related to company products.
  • Maintain knowledge of the company's facilities, websites, products, promotions, policies and procedures.
  • Represent the company professionally, courteously and efficiently.
  • Complete documentation according to in-house standards and comply with all procedures.
Requirements:
  • Fluency in spoken and written English.
  • Minimum 2 years' experience in a call centre or customer service environment.
  • Good communication skills.
  • Excellent telephone and customer service skills.

This is an excellent opportunity for those who enjoy working with people and providing exceptional customer service. We welcome applications from individuals without prior corporate office experience as full training will be provided to those demonstrating the ability and desire to deliver excellent customer service.

What We Offer:

A supportive and collaborative team environment that fosters growth and development.

Full training provided to new team members to ensure success in their roles.

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