
Customer Experience Advocate
1 day ago
Job Overview
The role of a Customer Success Manager is to act as the primary point of contact for corporate clients, driving product adoption and ensuring ongoing customer satisfaction and retention. With 3+ years' experience in customer success, relationship management or account management, preferably in a B2B Enterprise SaaS environment, you will be responsible for onboarding new customers to ensure they get the most from our leading SaaS platform.
Key Responsibilities:
- Responsible for onboarding new customers to ensure they get the most from our leading SaaS platform.
- Help define and optimize the customer journey and possess a technical aptitude/hunger for understanding our product.
- Experience building and maintaining relationships, while working to migrate churn and drive engagement and renewals.
- Strong ability to influence through persuasion, negotiation, and consensus building.
- Great capacity for customer interaction, conflict resolution and a desire to help our customers reach their goals.
Required Skills and Qualifications:
- Exceptional communication skills, highly organized, collaborative and detail oriented.
- Ability to make decisions and take ownership.
- Excellent analytical and problem-solving skills.
- Self-motivated, able to work with minimal supervision and be accountable.
Benefits:
- Opportunity to drive business growth and deliver exceptional results.
- Chance to develop strong relationships with key stakeholders and build a loyal customer base.
Others:
- Gain valuable industry insights and stay up-to-date with market trends.
- Collaborate with cross-functional teams to achieve business objectives.
-
Customer Advocate
23 hours ago
Galway, Galway, Ireland beBeeAdvocate Full time €40,000 - €60,000Customer Success RepresentativeWe are seeking a highly motivated and customer-focused individual to build and maintain relationships with customers in their assigned region. As a Customer Advocate, you will be responsible for fostering strong connections with clients, addressing their needs, and providing exceptional service.Key Responsibilities:Building and...
-
Customer Advocate
4 weeks ago
Galway, Galway, Ireland Assa Abloy Global Solutions Full timePress Tab to Move to Skip to Content LinkSelect how often (in days) to receive an alert: Create AlertCustomer Service & Contact Center OperationsTravel Required: 0%-10%31-Jul-2025An Amazing Career Opportunity for a Customer AdvocateLocation:Galway, IrelandJob ID: 39743Would you like to work within a fast-paced environment and are passionate about providing...
-
Customer Service Advocate
55 minutes ago
Galway, Galway, Ireland beBeeCustomerService Full time €28,000 - €38,000Job Title: Customer Service AdvocateWe are seeking a highly motivated and professional Customer Service Advocate to join our team.This is a full-time position with hybrid options available. You must be available to work from 5pm to 1am Monday to Friday.Key Responsibilities:Respond promptly to customer inquiries via phone, email, and live chat.Resolve issues...
-
Customer Experience Advocate
1 week ago
Galway, Galway, Ireland beBeeAmbassador Full time €25,000 - €40,000Customer Service Associate Job DescriptionWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Associate. This is an exciting opportunity for someone who enjoys working in a fast-paced environment and is passionate about providing exceptional service to customers.Job Responsibilities:Provide outstanding...
-
Customer Experience Specialist
3 days ago
Galway, Galway, Ireland beBeeCustomer Full time €45,000 - €55,000About the RoleWe're seeking a talented individual to fill a Customer Advocate position. This is an exciting opportunity for someone who is passionate about delivering exceptional customer experiences.As a Customer Advocate, you will be responsible for building and maintaining relationships with our customers, ensuring their needs are met, and providing...
-
Customer Experience Specialist
1 week ago
Galway, Galway, Ireland beBeeCustomerService Full time €40,000 - €50,000About the JobThis is an exciting opportunity for a highly motivated and customer-focused professional to take on the role of Customer Advocate.Key Responsibilities:Build and maintain excellent relationships with customers, both internal and external.Maintain accurate customer information in CRM systems.Ensure eBS Oracle is set with accurate defaults for...
-
Senior Client Advocate
3 days ago
Galway, Galway, Ireland beBeeCustomerSuccess Full time €50,000 - €80,000Key Role:We are seeking a Senior Client Advocate to provide exceptional support to our corporate clients, driving product adoption and ensuring ongoing customer satisfaction and retention.Responsibilities:Effectively onboard new customers to ensure they get the most from our SaaS platform.Work with stakeholders to define and optimize the customer journey...
-
Technical Customer Advocate
7 days ago
Galway, Galway, Ireland beBeeCustomerSupport Full time €45,000 - €55,000Role OverviewWe are seeking a dedicated Technical Support Associate to join our team in Galway City. As a Technical Support Associate, you will provide professional and friendly support by handling inbound customer calls and emails.Your key responsibilities will include analyzing and resolving customer queries and complaints related to the assigned product...
-
Senior Health Advocate
2 days ago
Galway, Galway, Ireland beBeeSocialWork Full time €45,490 - €60,530Job PositionThis role entails working within a healthcare organization.We seek a highly skilled Senior Medical Social Worker to assume key responsibilities.Main ResponsibilitiesShowcase depth and breadth of social work experience in engaging with service users and colleagues alikeCollaborate with other agencies to advocate for service usersEssential...
-
Customer Experience Specialist
1 week ago
Galway, Galway, Ireland beBeeCustomerExperience Full time €40,000 - €60,000Job Summary:We are seeking a highly skilled Customer Experience Specialist to join our team. The ideal candidate will have a proven track record of delivering exceptional customer satisfaction and possess excellent communication skills.The role involves building and maintaining strong relationships with customers, ensuring accurate customer information is...