Front Office Shift Lead

1 week ago

Cork, Cork, Ireland beBeeFrontOfficeLead Full time €34,000 - €46,000

This role involves leading the front office shift, ensuring a seamless guest experience and team collaboration.

Key responsibilities include:

  • Welcoming guests with efficiency, handling check-ins, check-outs, and other tasks
  • Supporting and coaching team members to help them grow in their roles
  • Maintaining a well-organized front desk space that reflects a positive brand image
  • Processing payments, billing, and guest accounts accurately
  • Jumping in to support Food & Beverage service when needed
  • Ensuring safety, hygiene, and compliance standards are met
  • Acting as the shift manager when senior leaders are off duty

Required skills and qualifications include:

  • A fearless approach and ability to take initiative
  • The capacity to bring out the best in people and lead by example
  • Excellent communication skills in English
  • A genuine passion for making people feel welcome

Bonus points for previous experience in a front office leadership or supervisor role, familiarity with systems like Opera and Micros, solid understanding of food safety and licensing requirements, experience with lifestyle hotel brands, and a passion for travel and culture.

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