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Technical Hardware Specialist

3 weeks ago

Dublin, Dublin City, Ireland beBeefield Full time €45,000 - €60,000
Job Profile

We are seeking an experienced and skilled Field Service Engineer to join our ICT solutions team.

The ideal candidate will have a strong background in IT hardware, with expertise in Windows & 10 installations, and excellent problem-solving, analytical, and decision-making skills.

Main Responsibilities:
  • Troubleshoot and resolve complex technical issues related to hardware faults.
  • Develop and maintain strong working relationships with clients, providing exceptional customer service and support.
  • Assign warranties on hardware to third-party vendors, ensuring seamless transitions for clients.
  • Administer system privileges, security permissions, and shared folders on server shares, ensuring efficient data management.
  • Liaise with local and national ICT teams to identify and resolve recurring system issues, documenting new solutions for future reference.
Key Requirements:
  • Minimum 1 year's experience in an IT hardware environment.
  • Excellent problem-solving, analytical, and decision-making skills.
  • Proficient in Microsoft Office suite and report writing.
  • Strong communication and interpersonal skills.
About Our Company

We are a premier provider of end-to-end ICT solutions, offering a managed services portfolio that scales from SMEs to large Enterprise organizations.

We have unrivaled vendor relationships and a nationwide network of dedicated professionals.