IT Service Desk Professional
3 days ago
- First and Second-Level Technical Support: Provide timely assistance to resolve hardware, software, and network issues.
- Ticket Management: Monitor and respond to incoming support tickets, calls, and emails promptly.
- Troubleshooting: Resolve technical incidents in a timely manner, escalating unresolved issues to senior technicians or external vendors when necessary.
- On-Call Duties: Participate in the on-call rota to ensure continuous support for the organisation.
- Documentation: Document incidents, solutions, and maintain accurate records of system changes.
-
Lead Technical Help/Service Desk
1 week ago
Dublin, Dublin City, Ireland SOLAS IT RECRUITMENT Full timeLead – Technical Help/Service DeskMy client is a leader in innovation, moving towards a modern Microsoft-based environment for their Digital Workplace and content management. They're seeking a Lead for their Technical Help Desk/Service Desk to manage a team providing 24/7 support to their 800-person law firm.Position OverviewThe successful candidate will...
-
Service Desk Consultant
7 days ago
Dublin, Dublin City, Ireland Codec Azure Full timeService Desk ConsultantDepartment: Service DeskEmployment Type: Full TimeLocation: DublinDescriptionThis is a Hybrid role with rota onsite requirement.We are seeking an experienced and customer-focused Service Desk Consultant who has experience dealing with customers over the phone, via email, and onsite. In this role, the Service Desk Consultant will work...
-
IT Help Desk Professional
3 days ago
Dublin, Dublin City, Ireland Astute Technology Management Full timeAbout the RoleWe are looking for an experienced IT Help Desk Professional to handle incoming support calls and emails, triage requests, and manage ticketing queues. The ideal candidate will have a strong customer service background and be proficient in troubleshooting hardware and software issues.
-
Service Desk Lead
3 weeks ago
Dublin, Dublin City, Ireland Eolas Recruitment Full timeOur Dublin based client is looking for a Service Desk Lead to join their team on a permanent basis. This role requires an individual who can lead a team of IT support specialists, ensuring high-quality support and efficient resolution of user IT issues. The Service Desk Lead will be responsible for improving service delivery, enhancing user satisfaction, and...
-
Service Desk Analyst
3 weeks ago
Dublin, Dublin City, Ireland Sabeo Full timeDescription Eligibility: Stamp4/Stamp 1G Dependent Visa/EU Citizen/British Citizen only, as we are not dealing with sponsorship roles. One of my Life Insurance client is urgently looking for a Service Desk Analyst for an onsite support role in Abbey St.Service Desk – 2 positions vacantContract role until the end of the year initially(Chances of extension...
-
Senior Service Desk Engineer
2 weeks ago
Dublin, Dublin City, Ireland UniJobs Full timeSenior Service Desk Engineer - South Dublin Unijobs on behalf of our public sector client, are currently recruiting for the position of Senior Service Desk Engineer in South Dublin. Fully on-site role with no hybrid work options available. This post is for 12 months initially with options to extend. Working Hours: 8:00 AM to 6:00 PM, Monday to Friday....
-
Service Desk Technician
3 weeks ago
Dublin, Dublin City, Ireland Top Drawer Talent Full timeRole: Service Desk TechnicianSalary: €40,000 per annum plus an on-call allowance of €250 per weekLocation: North Dublin (on-site with remote on-call duties outside of business hours)Benefits: Healthcare, Pension, Death in Service, Product DiscountsDuration: Full-time, PermanentWorking Hours: Rotating shifts. Early shift: 07:30 - 15:30, Standard shift:...
-
Front Desk Support Professional
3 days ago
Dublin, Dublin City, Ireland Hyattcentricthelibertiesdublin Full timeAbout the RoleThis exciting opportunity has arisen for a Front Desk Receptionist to join our dynamic team at the Hyatt Centric The Liberties Dublin. The successful candidate will be responsible for providing excellent customer service to our guests, handling all aspects of front desk operations, and ensuring that our high standards are maintained.The ideal...
-
Service Desk Agent
6 days ago
Dublin, Dublin City, Ireland Cpl Healthcare Full timeMy client is a large professional who provides a range of services and solutions.They are seeking a Service Desk Coordinator for immediate start to look after the Ireland and UK support of the business.The successful candidate will provide end-to-end support to their customers to ensure their business needs are met.Candidates must have customer service, call...
-
Service Desk Analyst
1 day ago
Dublin, Dublin City, Ireland Sysco Ireland Full timeAs the leading foodservice provider across the island of Ireland, Sysco's success is driven by a team of passionate and dedicated individuals who go above and beyond to deliver every day.We don't just deliver food and drink to our customers. We deliver new thinking, technology and talent to our industry. We deliver opportunities - to ourselves and to our...
-
Help Desk Professional
2 days ago
Dublin, Dublin City, Ireland Link Personnel Full timeJob DescriptionAs a Help Desk Professional, you will be responsible for providing technical support to resolve complex issues escalated from Tier 1 support agents. You will work closely with VIP users and high-priority tickets to ensure timely resolution.Key Responsibilities:Resolve complex technical issues escalated from Tier 1 support agents in a timely...
-
Service Desk Agent
1 week ago
Dublin, Dublin City, Ireland Cpl Healthcare Full timeMy client is a large professional who provides a range of services and solutions. They are seeking a Service Desk Coordinator for immediate start to look after the Ireland and UK support of the business. The successful candidate will provide end-to-end support to their customers to ensure their business needs are met.Candidates must have customer service,...
-
Enterprise Service Desk Technician
1 day ago
Dublin, Dublin City, Ireland Ergo Full timeWe are committed to providing exceptional customer service, and we're looking for someone who is passionate about delivering outstanding results. As a Service Desk Analyst, you will be responsible for:Assuming full ownership and responsibility of all allocated support tickets, ensuring they are dealt with promptly and professionally and satisfactorily...
-
Technical Help Desk Professional
1 day ago
Dublin, Dublin City, Ireland Ergo Full timeWe value diversity and inclusion in the workplace, and we welcome applicants from all backgrounds. As a Service Desk Analyst, you will be part of a diverse and inclusive team, working together to achieve our goals.You will be responsible for:Providing technical training to our clients' systems administrators and end users.Monitoring remote managed service...
-
Enterprise Service Desk Analyst
1 day ago
Dublin, Dublin City, Ireland Ergo Full timeEnterprise Service Desk Analyst (BBBH2988) Dublin City Centre, Republic of IrelandOverview of RoleErgo are currently seeking to recruit a Service Desk Analyst based in the city centre full-time. Assume full ownership and responsibility of all allocated support tickets, ensuring they are dealt with promptly and professionally and satisfactorily concluded. You...
-
IT Service Desk Engineer
3 days ago
Dublin, Dublin City, Ireland Ergo - Information Technology Full timeJob OverviewErgo - Information Technology is seeking a motivated and skilled Service Desk Analyst to join our team.Key Responsibilities:The successful candidate will be responsible for managing support tickets, ensuring they are dealt with efficiently and effectively. This includes installing, configuring, and troubleshooting IT-related software and...
-
Service Desk Agent New
2 weeks ago
Dublin, Dublin City, Ireland CPL Full timeMy client is a large professional who provides a range of services and solutions. They are seeking a service desk Co- Ordinator for immediate start to look after the Ireland and UK support of the business. The success candidate will provide end to end support to their customers to ensure there business needs are met.Candidates must have customer service,...
-
IT Service Delivery Professional
9 hours ago
Dublin, Dublin City, Ireland Citybbq Full timeJob Summary:The IT Service Delivery Professional will provide exceptional technical support and service delivery to City BBQ's associates. This role requires strong problem-solving and customer service skills, as well as experience in service desk and/or Level 2 support roles.Responsibilities:Deliver technical support and assistance to users via phone,...
-
Service Desk Engineer
3 weeks ago
Dublin, Dublin City, Ireland itContracting Full timeOverview eir evo talent are seeking applications for a Service Desk Engineer, this is a 6-month day rate contract located in Dublin 8. The role is Hybrid. Responsibilities: You will work as part of the support team that are the front line for IT into our business, answering calls and emails. Work can vary from remote troubleshooting, software...
-
L2/3 Service Desk IT Engineer
3 weeks ago
Dublin, Dublin City, Ireland Reperio Human Capital Full timeL2/3 Service Desk IT Engineer 101512 Desired skills: Service Desk Engineer, IT Support, L2/3 IT Support, Dublin, Permanent We are seeking a skilled L2/3 Service Desk IT Engineer to join our client's dynamic IT team. The ideal candidate will provide advanced technical support, resolve complex IT issues, and ensure the stability and performance of...