Enterprise Service Desk Technician
4 days ago
We are committed to providing exceptional customer service, and we're looking for someone who is passionate about delivering outstanding results. As a Service Desk Analyst, you will be responsible for:
- Assuming full ownership and responsibility of all allocated support tickets, ensuring they are dealt with promptly and professionally and satisfactorily concluded.
- Ensuring strict adherence to SLAs when dealing with customer tickets/calls.
- Installing, configuring, and troubleshooting of IT related software and hardware.
- Highlighting any anomalies on our customer sites raising a service ticket and triggering escalation procedures.
You will have the opportunity to develop and maintain an in-depth technical knowledge of Ergo products, services, and solutions.
-
Service Desk Technician
3 weeks ago
Dublin, Dublin City, Ireland Top Drawer Talent Full timeRole: Service Desk TechnicianSalary: €40,000 per annum plus an on-call allowance of €250 per weekLocation: North Dublin (on-site with remote on-call duties outside of business hours)Benefits: Healthcare, Pension, Death in Service, Product DiscountsDuration: Full-time, PermanentWorking Hours: Rotating shifts. Early shift: 07:30 - 15:30, Standard shift:...
-
Enterprise Service Desk Manager
2 days ago
Dublin, Dublin City, Ireland VerTALENTS Full timeAbout the JobWe are looking for a talented Enterprise Service Desk Manager to lead our global IT support services. As a key member of our team, you will be responsible for managing our IT support operations, ensuring that our employees receive exceptional service and support.You will oversee the day-to-day operations of our service desk, including managing...
-
Enterprise Service Desk Analyst
4 days ago
Dublin, Dublin City, Ireland Ergo Full timeEnterprise Service Desk Analyst (BBBH2988) Dublin City Centre, Republic of IrelandOverview of RoleErgo are currently seeking to recruit a Service Desk Analyst based in the city centre full-time. Assume full ownership and responsibility of all allocated support tickets, ensuring they are dealt with promptly and professionally and satisfactorily concluded. You...
-
IT Help Desk Technician
4 days ago
Dublin, Dublin City, Ireland HCLTech Full timeAbout the RoleWe are looking for a highly motivated and detail-oriented IT Help Desk Technician to join our team at HCLTech. As a Desktop Support Technician, you will be responsible for resolving complex technical issues and providing excellent customer service.Key Responsibilities:Respond to user requests and resolve technical issues in a timely...
-
Help Desk Technician
4 days ago
Dublin, Dublin City, Ireland IQ-EQ Full timeJob DescriptionAs a Desktop Support Technician, you will be the first point of contact for technology support, helping our users with their everyday technical issues. You will have diverse responsibilities, from solving hardware and software issues to setting up new equipment and training users on best practices.Provide first-level technical support to...
-
Dublin, Dublin City, Ireland Enterprise Holdings Full timeOverview Enterprise is excited to announce the opportunity for a HGV Automotive Technician to join our team based in Dublin. Salary €23.00 - €25.00 per hour Overtime rate paid at time and a half Benefits A competitive base salary with an exceptional career progression plan providing pay increments as you progress, along with a yearly...
-
Senior Service Desk Technician
3 days ago
Dublin, Dublin City, Ireland Cornerstone Research Full timeWe're looking for aSenior Service Desk TechnicianThis role is Office Based, Dublin, CA OfficeAs a Senior Service Desk Technician, you will be responsible for supporting and maintaining organizational computer systems and peripherals. This includes deploying, repairing, maintaining, and upgrading all organizational computer hardware as well as participating...
-
Senior Service Desk Technician
1 day ago
Dublin, Dublin City, Ireland Cornerstone Research Full timeWe're looking for aSenior Service Desk TechnicianThis role is Office Based, Dublin, CA OfficeAs a Senior Service Desk Technician, you will be responsible for supporting and maintaining organizational computer systems and peripherals.This includes deploying, repairing, maintaining, and upgrading all organizational computer hardware as well as participating in...
-
Service Desk Manager
1 day ago
Dublin, Dublin City, Ireland Eolas Recruitment Full timeGet AI-powered advice on this job and more exclusive features.Our leading client is seeking a Service Desk Manager to join their team on a permanent basis. The Manager is responsible for overseeing the delivery and optimization of end-user IT services, including device management, software support, and user experience enhancements. This role operates within...
-
Senior Help Desk Technician
21 hours ago
Dublin, Dublin City, Ireland Cornerstone Research Full timeCompany OverviewAt Cornerstone Research, we power the potential of organizations and their people to thrive in a changing world. Our complete AI-powered workforce agility platform, Galaxy, meets organizations where they are. With Galaxy, organizations can identify skills gaps and development opportunities, retain and engage top talent, and provide multimodal...
-
Help Desk Associate
4 days ago
Dublin, Dublin City, Ireland Servicenow Full timeAbout UsAt ServiceNow, we pride ourselves on being a company that values innovation, inclusivity, and flexibility. Our distributed workforce operates with trust and adaptability, allowing us to cater to diverse backgrounds and non-traditional paths. We believe that unique experiences enrich our team, and we welcome candidates who are eager to dream big.Job...
-
Information Technology Service Desk
2 days ago
Dublin, Dublin City, Ireland VerTALENTS Full timeDirect message the job poster from VerTALENTSDirector of Staffing | Threat Intelligence, Incident Response, Risk AssessmentLocation: Dublin, Dublin, Ireland (onsite)Role OverviewThe Service Desk Contractor is responsible for providing exceptional IT support to all global employees while identifying areas of opportunity to automate or improve. This role is...
-
Service Desk Lead
3 weeks ago
Dublin, Dublin City, Ireland Eolas Recruitment Full timeOur Dublin based client is looking for a Service Desk Lead to join their team on a permanent basis. This role requires an individual who can lead a team of IT support specialists, ensuring high-quality support and efficient resolution of user IT issues. The Service Desk Lead will be responsible for improving service delivery, enhancing user satisfaction, and...
-
Service Desk Consultant
1 week ago
Dublin, Dublin City, Ireland Codec Azure Full timeService Desk ConsultantDepartment: Service DeskEmployment Type: Full TimeLocation: DublinDescriptionThis is a Hybrid role with rota onsite requirement.We are seeking an experienced and customer-focused Service Desk Consultant who has experience dealing with customers over the phone, via email, and onsite. In this role, the Service Desk Consultant will work...
-
Enterprise Service Desk Analyst
1 week ago
Dublin, Dublin City, Ireland Ergo - Information Technology Full timeOverview of RoleErgo are currently seeking to recruit a Service Desk Analyst based in the city centre full-time. Assume full ownership and responsibility of all allocated support tickets, ensuring they are dealt with promptly and professionally and satisfactorily concluded. You will have experience in Microsoft Operating Systems, MS Office 365, Microsoft...
-
Enterprise Service Desk Analyst
2 weeks ago
Dublin, Dublin City, Ireland Ergo - Information Technology Full timeOverview of RoleErgo are currently seeking to recruit a Service Desk Analyst based in the city centre full-time. Assume full ownership and responsibility of all allocated support tickets, ensuring they are dealt with promptly and professionally and satisfactorily concluded. You will have experience in Microsoft Operating Systems, MS Office 365, Microsoft...
-
Service Desk Analyst
3 weeks ago
Dublin, Dublin City, Ireland Sabeo Full timeDescription Eligibility: Stamp4/Stamp 1G Dependent Visa/EU Citizen/British Citizen only, as we are not dealing with sponsorship roles. One of my Life Insurance client is urgently looking for a Service Desk Analyst for an onsite support role in Abbey St.Service Desk – 2 positions vacantContract role until the end of the year initially(Chances of extension...
-
Enterprise SaaS Deal Lead
2 days ago
Dublin, Dublin City, Ireland OpenAI Full timeAbout the PositionWe are looking for a highly skilled Deal Desk Leader to join our EMEA team. In this role, you will be responsible for establishing and scaling our Deal Desk function, driving continuous improvement of Deal Desk operations, and empowering regional sales teams through strategic guidance and best practices.If you have experience in deal...
-
Service Desk Agent
2 days ago
Dublin, Dublin City, Ireland ICT Services Full timeICT Services is seeking a Service Desk Agent for a full-time, on-site role in Dublin (Dundrum).We deliver the world's finest IT solutions to our customers, some of the biggest names in the business all over Ireland.The Service Desk Agent will join our customer's ambitious team. This leading European company delivers top-tier cybersecurity, cloud, and digital...
-
Senior Service Desk Engineer
3 weeks ago
Dublin, Dublin City, Ireland UniJobs Full timeSenior Service Desk Engineer - South Dublin Unijobs on behalf of our public sector client, are currently recruiting for the position of Senior Service Desk Engineer in South Dublin. Fully on-site role with no hybrid work options available. This post is for 12 months initially with options to extend. Working Hours: 8:00 AM to 6:00 PM, Monday to Friday....