Customer Experience Ambassador
3 days ago
About Us
At Generator, we're passionate about creating unforgettable experiences for our guests. As a Front Office Crew member, you'll be the face of our brand, delivering exceptional customer service and ensuring every guest feels welcome.
We're looking for someone who embodies our values of being themselves, loving our guests, and striving for excellence in everything they do. If you're a team player with a passion for hospitality and a knack for problem-solving, we'd love to hear from you
Your Responsibilities
- Taking ownership of the guest journey to create a seamless and enjoyable experience.
- Providing outstanding customer service and responding to guest inquiries in a timely and professional manner.
- Working closely with colleagues to maintain a clean and welcoming environment.
- Monitoring social spaces and ensuring they meet our high standards.
- Complying with company policies and procedures to ensure a safe and secure working environment.
Requirements
- Previous experience in a front office or hospitality role.
- Excellent communication and interpersonal skills.
- Able to work a variety of shifts, including mornings, evenings, and weekends.
- Flexible and adaptable with a positive attitude.
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