Business Development Account Coordinator

9 hours ago

Dublin, Dublin City, Ireland beBeeAccount Full time €30,000 - €50,000
Job Overview

We're seeking a detail-oriented and proactive individual to support our client success team.

  • The successful candidate will be responsible for managing client accounts, updating CRM records, coordinating deliverables, and ensuring seamless communication between teams.

You will work closely with the Client Success Manager to launch onboarding new clients, maintain accurate records on the CRM, and prepare account updates for regular meetings.

Main Responsibilities
  1. Client Support: Assist the Client Success Manager with client plans and communication, while also acting as the point of contact for assigned client inquiries.
  2. Account Management: Support the Client Success Manager with launching onboarding new clients, maintaining CRM records, and preparing account updates.
  3. Relationship Building: Foster positive client relationships by understanding their needs and aligning them with company solutions.
  4. Project Coordination: Approach work with a project mindset to ensure client deliverables are met within established timelines.
  5. Reporting: Compile and present client metrics to share insights with key stakeholders.
  6. Issue Resolution: Identify and escalate potential challenges, offering proactive solutions to address client concerns.

Requirements:

  • Bachelor's degree in Business Administration, Marketing, Communications, or a related field.
  • 1-2 years of experience in account management, client services, or a similar role.
  • Strong interpersonal and communication skills, both verbal and written.
  • Highly organised with excellent attention to detail.
  • Proficient in Microsoft Office Suite and CRM tools.
  • Ability to multitask and prioritise in a fast-paced environment.
  • A proactive approach to problem-solving with a customer-centric mindset.
Growth and Success Requirements
  1. Have a growth mindset.
  2. View setbacks as opportunities for growth and learning.
  3. Be a fast learner who can quickly get up to speed with new systems.
  4. Effectively prioritise tasks, delegate where possible, and consider resources.
  5. Operate with high integrity, diplomacy, tact, and professionalism.
  6. Have a systematic, project management approach.
  7. Believe that learning is achieved through exercising the duties of your role.

Key Qualifications:

  • Strong analytical and problem-solving skills.
  • Excellent communication and interpersonal skills.
  • Ability to work well under pressure and meet deadlines.
  • Self-motivated and proactive approach to work.

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