
Senior Quality Assurance Specialist
1 day ago
Senior Quality Technician - 12 Month Contract
About the Role- To be a Subject Matter Expert regarding Acceptable Quality Standards for products and processes.
- Ensure Regulatory compliance in areas of cGMPs of all medical device regulatory agencies (e.g., FDA).
- Represent QA as the first point of contact for daily line support issues.
- Troubleshoot product and process-related issues and identify root causes.
- Work with QE's and product teams to identify areas for risk reduction and error-proofing processes, and work on their implementation.
- Drive defect awareness training with product builders with the assistance of the manufacturing trainer.
- Provide input into the disposition of any non-conforming product and identify appropriate corrective actions with other support team members.
- Perform internal quality audits.
- Trend and analyze key quality metrics.
- Responsible for the timely analysis of customer complaints supporting Divisional and Operational goals and objectives.
- Complete investigations and analysis of customer complaints.
- Maintain systems for the receipt and recording of customer complaints.
- Assist in the preparation of periodic reports.
- Maintain biohazard laboratory systems.
- Manage obstacles and ambiguity; experience/training in problem-solving methodologies (Engineering Essentials TM).
- NCEA diploma in a related discipline.
- Minimum of 2 years' experience in a QA role.
- Knowledge of GMP regulated environments and experience in a similar role is an advantage.
- Good knowledge of statistics is an advantage.
- Excellent interpersonal skills to help achieve outcomes.
- Analytical and problem-solving skills, process improvement orientation, and the ability to handle multiple tasks in a fast-paced, results-oriented environment.
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