Automotive Service Team Lead

5 days ago


Dublin, Dublin City, Ireland Executive Edge Full time

We are seeking a highly skilled Service Administrator / Co Ordinator to join our team at Executive Edge in Sandyford, Dublin 18. This full-time position comes with a competitive salary package including generous monthly bonuses and annual salary reviews.

Key Responsibilities:

The successful candidate will be responsible for building strong relationships with customers, managing service appointments, and providing accurate information about maintenance and repair needs. They will also be expected to coordinate with technicians to ensure accurate diagnosis and timely service delivery.

Responsibilities Include:
  1. Scheduling service appointments to optimize workshop capacity.
  2. Communicating effectively with customers about the status of their vehicles.
  3. Providing cost estimates and obtaining approval for repairs or additional work.
  4. Preparing detailed repair orders and invoices for customers.
  5. Maintaining accurate records of service history and customer interactions.
Requirements:
  • Relevant experience in the automotive industry is essential.
  • Excellent communication and problem-solving skills are required.
  • Strong organizational and multitasking abilities with attention to detail.
  • Proficiency with service management software and Microsoft Office Suite.


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