Ireland Equipment Maintenance Specialist
4 days ago
We are seeking a highly skilled and motivated Field Service Engineer to join our team in Ireland. As a Field Service Engineer, you will be responsible for responding to breakdown calls and completing planned works on Reverse Vending Machines (RVMs) throughout Ireland.
Key Responsibilities- Respond promptly to breakdown calls and efficiently complete planned works as directed by the Service Management/Call Desk daily.
- Perform installation and configuration of new RVMs, including providing comprehensive customer training.
- Participate in the on-call breakdown cover rotation to ensure continuous support for customers.
- Maintain accurate records and reports of all activities, using the documents provided by customers and the company.
- Demonstrate urgency in resolving customer escalations to ensure problems are promptly addressed.
- Responsible management of the company vehicle, tools, and stock provided for the job.
- Respond positively to performance data related to field operations, striving for continuous improvement in effectiveness and efficiency.
- Prepare technical reports for internal and external use, aiding in the preparation of quotations.
- Adhere to Health & Safety legislation and required quality systems to ensure a safe work environment.
- Educated to a level equivalent to National Certificate or Diploma in Electrical or Mechanical Engineering, or relevant field of study.
- Experience in a Retail support environment (scales, POPs, Vending machines, etc) is preferred but not essential.
- Previous Health & Safety certification (e.g., Safe Pass).
- Proficiency in electrical and mechanical fault finding.
- Possession of a full clean Driving Licence.
This is an exciting opportunity to join a dynamic and international company with a diversified job in a qualified and committed development team.
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